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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
1,029 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,029 reviews

October 14, 2023

Great dealer service. Been a satisfied customer for over 12 years. Only place I service my 2 Acuras. David Gilbert always takes great care of them and me. I drive over 5 More

by bsusholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Oct 17, 2023 -

Sterling McCall Acura responded

Thank you for being a loyal customer for over 12 years and choosing this dealership to service your Acuras. We're thrilled to hear about your continued satisfaction and the excellent care provided by David. Driving over 50 miles to get service is a testament to the trust and quality of service we offer. Your loyalty is greatly appreciated!

October 14, 2023

Fantastic service! Great communication. I was in and out, I would highly recommend this dealer. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keit Le, Grecia Vega
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Oct 17, 2023 -

Sterling McCall Acura responded

We're delighted to hear that you had a fantastic service experience with great communication and efficiency. Your recommendation means a lot to us, and we're here to assist you anytime you need our help. Thank you for choosing our dealer!

October 12, 2023

Everything was perfect. Antonio helped me with maintenance and warranty repair and Shelby helped me to pay my car off. By the way, Shelby is there since 1999 which means it’ More

by Aleksander Sizov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, Antonio Mora, Grecia Vega
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Oct 13, 2023 -

Sterling McCall Acura responded

It's great to hear that your experience was perfect and that Antonio and Shelby provided you with excellent assistance. Thank you for the Five Star review and your business. We look forward to serving you again in the future!

October 12, 2023

Very good price and fast delivery Highly recommended , sales man highly supportive and help to fast delivery More

by sajeevgeo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed (sales man)
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Oct 14, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that you received a very good price and fast delivery, and that the salesperson was highly supportive and helpful in ensuring a quick delivery. Recommendations like these are valuable, and it's great to acknowledge a positive experience. Thanks for sharing your thoughts!

October 10, 2023

Service was as good as it gets. My advisor was very efficient and knowledgeable. Although she was busy when I pulled up it took at least 20 minutes for another advisor to come out a More

by Margo Hobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Oct 12, 2023 -

Sterling McCall Acura responded

We are pleased to hear that the service you received was top-notch, thanks to your efficient and knowledgeable advisor. However, it's understandable that the 20-minute wait for another advisor to inform you about the situation could be improved upon. Efficient teamwork is indeed essential for a smooth service experience. Your feedback is valuable in highlighting areas for enhancement. We can use this insight to provide an even more seamless and satisfying experience for our customers. Thank you for sharing your thoughts.

October 09, 2023

Great service, friendly, clean waiting area,nice condiments and great coffie. telivision for entertainment. They will always service my car More

by Rfontno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahua
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Oct 11, 2023 -

Sterling McCall Acura responded

It's wonderful to hear about your great service experience at Sterling McCall Acura, complete with a friendly atmosphere, clean waiting area, and amenities like good coffee and entertainment. Loyalty like yours is a testament to our excellent service. Your well-maintained car will surely serve you well in the years to come!

October 09, 2023

Staff is always courteous and polite. My issue was resolved in a timely manner. Thank you Sterling McCall Acura. More

by latreshaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
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Oct 11, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that the staff at Sterling McCall Acura is always courteous and polite and that your issue was resolved in a timely manner. Excellent customer service and efficient issue resolution are key to a positive experience. Thank you for your kind words, and may you enjoy many trouble-free miles with your Acura!

October 08, 2023

I took my 2022 MDX Tech in for a multipoint inspection. There weren’t many 2022’s available in Houston and I had it transferred from out of state. I didn’t buy from Sterling McCall but that didn’t affect s More

by phillipcwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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Oct 10, 2023 -

Sterling McCall Acura responded

We appreciate your feedback about your 2022 MDX Tech and the multipoint inspection. We're here to provide top-notch service regardless of where you purchased your vehicle, and it's great to hear that Justin, your service advisor, provided you with awesome service. We're here to ensure your vehicle is well taken care of, and we look forward to serving you again!

October 06, 2023

Sales person was very knowledgeable about the vehicle and went over everything in the vehicle. Was very pleasant to deal with not pushy. More

by Lopez71jl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not on here
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Oct 10, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

I always sent my car to this dealership because it is trustworthy and cost is reasonable. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
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Oct 06, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

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