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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
1,030 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,030 reviews

December 01, 2023

The customer service was great from the sales people, Muhammad Shafiqi, Jonathan Ponce to the financial team. They made the car buying process really easy. They have a great team at Sterling McCall Acura More

by iamwill704
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MUHAMMAD SHAFIQI, JONATHAN PONCE , Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear about your positive experience at Sterling McCall Acura! Muhammad, Jonathan, and the financial team's exemplary customer service during the car buying process made it a smooth and enjoyable experience for you. Going above and beyond, as Jonathan did to find a manual for your car, showcases their dedication to ensuring customer satisfaction. It's great that they answered all your questions and made the entire process easy. Your satisfaction is a testament to the excellent teamwork and service provided by everyone at Sterling McCall Acura! Congratulations on your new vehicle!

November 30, 2023

My representative is super nice and explain the findings for future repairs and checks on you while you're waiting More

by whiteann808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Dec 01, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 29, 2023

Very good service. For my 5K service, it only took me about 1 hour. The documentation is very clear. More

by wsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 30, 2023 -

Sterling McCall Acura responded

That's impressive efficiency for a 5K service at Sterling McCall Acura, completing it within an hour! Clear documentation is always a plus—it helps keep everything transparent and understandable. Thank you for your business!

November 28, 2023

I always come here for oil change since 2020. The reception area is every clean More

by kimbsaber
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 30, 2023 -

Sterling McCall Acura responded

Consistency is key, and it sounds like Sterling McCall Acura has been your go-to for a while! A clean reception area can make the whole experience more pleasant. Thank you for your loyalty and business!

November 26, 2023

Wonderful experience working with service advisor Brandy. Brandy is professional, knowledgeable and courteous. She was very detailed about the service on my MDX 2022 and explained why it is needed without b More

by Brain303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 30, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that Brandy provided exceptional service as your advisor at Sterling McCall Acura! Being professional, knowledgeable, and courteous while maintaining a detailed yet non-pushy approach can make a significant difference in a service experience. It's great that she took the time to explain the service needs for your MDX 2022 in a clear and understandable way. Thank you for your business!

November 21, 2023

Have been taking my car to get serviced here for about 4 years now, and have never had a bad experience here. Took my vehicle to get serviced with no hassle, not pushy, very transparent and knowledgeable. G More

by MTorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul C & Christian
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Nov 23, 2023 -

Sterling McCall Acura responded

It's fantastic to hear about your consistently positive experiences at Sterling McCall Acura service center over the past four years! The lack of hassle, transparent approach, and knowledgeable service team must have been reassuring each time you brought in your vehicle. Paul and Christian's exceptional service, friendliness, knowledge, and great communication skills truly stood out, making you feel valued and welcomed. Thank you for your business!

November 19, 2023

They were very kind and patient and took the time to ensure that I knew all my options and met all my needs. More

by HvacEddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
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Nov 21, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Excellent dealership with great service and attention to detail. I have bought 3 Acuras from this dealer.I recommend them. More

by ColleenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
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Nov 21, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Servicing is really good. Justin was assigned to me he took care of me really well. He was such a nice person and knowledgeable person as well More

by jaswanth.kanamarlapudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 18, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Great service! Justin stayed in touch with me through out the day about the progress of my repair. We really appreciated that as it helped us to plan our schedules More

by cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Report | Print
Nov 18, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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