Sterling McCall Acura

Bad experience Terrible and shady people..they will lie to you to get you to sign the papers and after that you on your own ... Purchased a sedvehicle from them , th Terrible and shady people..they will lie to you to get you to sign the papers and after that you on your own ... Purchased a sedvehicle from them , they told me i had a 300mile warranty, I took it back the next day because i found so many things wrong with the car .. they took it and kept it for over a week only for them to tell me they can't fix any of it because it would be too expensive and not profitable for them ... Is that how to do business ?... would not recommend anyone buying from them. More

Lease return disaster- sterling Acura mistake ruined my cred On Sept 5 I turned my Acura RDX in early, it was due Sept 7. I needed a new tire. I confirmed they had the tire available and had my car towed, by Acu On Sept 5 I turned my Acura RDX in early, it was due Sept 7. I needed a new tire. I confirmed they had the tire available and had my car towed, by Acura, to the dealership. When I arrived they had sold my tire. I spoke to management who took my payment for a new tire and gave me a receipt for turning my car in. On Oct 14th I received a credit alert that my credit score had DROPPED because Sterling Acura of Houston DID NOT turn my car in to financing!!!!! After 2 hours on the phone, and thankfully receipt proff, I got the delinquency off and am told it will stay on my credit for 6 weeks. More

Car buying Came in not really looking to buy that day but Emad ended up finding me a car I really love and made the experience very easy! Came in not really looking to buy that day but Emad ended up finding me a car I really love and made the experience very easy! More

Excellent Customer service/sales Mr. Emad Oweineh is an excellent sale associate, He is very knowledgeable and transparent when conducting business. We absolutely loved this about him Mr. Emad Oweineh is an excellent sale associate, He is very knowledgeable and transparent when conducting business. We absolutely loved this about him. Although we purchased a pre owned vehicle, Mr Emad gave us the Royal Treatment. This dealership takes pride in providing excellent quality in vehicles and also in hiring excellent Customer sales associates like Emad. By far the best experience we’ve had while purchasing a vehicle. We will definitely recommend and will encourage our friends and family to visit this dealership and of course Mr Emad as he truly helped us out and made us feel very at ease during our purchase experience. Thankyou again Mr Emad for helping us today. You are an amazing sales associate. More

Oil change He explained very detail for the before the service. He take his time to go over the multi inspection report and explain each number indicate on the He explained very detail for the before the service. He take his time to go over the multi inspection report and explain each number indicate on the report for each check point. More

Awesome Was welcomed immediately on arrival. Service began quickly and was completed in good time. The advisor kept me informed of the progress throughout m Was welcomed immediately on arrival. Service began quickly and was completed in good time. The advisor kept me informed of the progress throughout my visit. More

Vehicle service Excellent and professional services. Friendly, fast. Highly recommended. Thank you very much the great work well done. I’ll surely come back in the fu Excellent and professional services. Friendly, fast. Highly recommended. Thank you very much the great work well done. I’ll surely come back in the future. More

Quick turnaround, thorough explanation I dropped in toe Sterling McCall Acura without an appointment to have my battery checked (car had died overnight) and, since I was already there, do a I dropped in toe Sterling McCall Acura without an appointment to have my battery checked (car had died overnight) and, since I was already there, do a routine maintenance (oil change, tire rotation). It was Monday afternoon and they were busy, but the service advisor accommodated me into the schedule and patiently explained the issue with the battery. I opted to wait for the car even though a loaner had been offered. During a lull in traffic, the advisor came and talked to me about maintenance items I might want to consider if I planned on keeping the car longer (the car is already old!). He explained things clearly including which might be deferred and which would pose a risk of a more expensive repair. He also explained the cost associated with each repair and the work involved. I found the conversation quite educational and helpful. More

Service visit Broderick was very helpful and explained the service that my car needed before and after the work was done. The work required about 3 hrs to complete Broderick was very helpful and explained the service that my car needed before and after the work was done. The work required about 3 hrs to complete so I was able to use a loaner car so I wouldn't have to sit around the service center. More

Great service! Great friendly service staffs! No complaints. The service was fast. Shuttle was quick and easy too! The car was washed and vacuumed and ready in tim Great friendly service staffs! No complaints. The service was fast. Shuttle was quick and easy too! The car was washed and vacuumed and ready in time. More