Sterling McCall Acura

Worst experience with buying a new Acura MDX Type S, the selling agent and the manager sold me the vehicle missing the second key, and back head rest, let me test drive one car and sold me the other one bec selling agent and the manager sold me the vehicle missing the second key, and back head rest, let me test drive one car and sold me the other one because I wanted red anterior. They didn’t let me know until I finished the deal and paid the big down payment. One week later removed the screen sticker to find that the screen is cracked!!!!! Stay away from this dealer and from the brand. The service department are good guys and trying to help. I don’t recommend this dealer to buy new car. Sale department are the worse, when I contacted them, they said it’s not our job any more and go to service!!!! They didn't even try to help since they already took the many and they don’t care More

Great professional service. Antonio was extremely helpful. He explained the maintenance process and the cost and time it takes. He arranged for free transportation to and from w Antonio was extremely helpful. He explained the maintenance process and the cost and time it takes. He arranged for free transportation to and from work while my car was being serviced. More

Services were very great and staff were very professional and very friendly thanks very much. and very friendly thanks very much. More

David Gilbert is the best Service Advisor that Sterling McCall has!! We appreciate you working on our MDX. Thanks David!! McCall has!! We appreciate you working on our MDX. Thanks David!! More

David Gilbert in the service department was excellent. David Gilbert is outstanding in customer service. David Gilbert is outstanding in customer service. More

Nice trustworthy people That’s why I keep coming back since 2012. David is super nice since 2012. David is super nice More

Great location, excellent service, very informative and helpful agents. Overall a great place to get service and purchases done. helpful agents. Overall a great place to get service and purchases done. More

I had an appointment for 8:30. I arrived early. It took 2 hours to do an oil change an access my car. You could see the extra time if they were working on it for other issues. Als I arrived early. It took 2 hours to do an oil change an access my car. You could see the extra time if they were working on it for other issues. Also I inquired about the recall on my last visit and the supervisor lady said they were only doing the ones that showed issues and would call when they were ready to do mine. When I came in for the oil change they said they were ready to do the recall but would take 2 and a half hours. I told them I didn’t have that much time to wait on it today. For 30 minutes more I should have let them fix the recall. Wish I’d known I was going to be there for 2 hours. More

The car service receptionist (Antonio) was very professional and straight-forward with the diagnostic and recommendation and communication. professional and straight-forward with the diagnostic and recommendation and communication. More

Scheduled major service for my car online. Met Brandy at the appointment time. She had the loaner ready to go. It was hassle free to drop off my car for service and go to work in the loaner Met Brandy at the appointment time. She had the loaner ready to go. It was hassle free to drop off my car for service and go to work in the loaner. Brandy is great. More