Sterling McCall Acura
Houston, TX
Filter Reviews by Keyword
By Type
Showing 831 reviews
I was having a problem with one of my tires and stopped in the dealership service department without an appointment. Justin and Juan were extremely helpful - took my car back to the service area and compl in the dealership service department without an appointment. Justin and Juan were extremely helpful - took my car back to the service area and completely fixed the issue. This was an easy, great experience! I highly recommend this dealership and especially their great service department! More
Terrible, typical use car salesman tactics. No wonder they have bad reputation. Bought a Cadillac listed for 24k and end up paying 27k because they did not payoff my trade-in. No wonder they have bad reputation. Bought a Cadillac listed for 24k and end up paying 27k because they did not payoff my trade-in. More
Beware to read anything that you signed. I bought the vehicle in February 2022 for $18,500 plus an additional $3,365 for the warranty service contract. After that I had to take the vehicle I bought the vehicle in February 2022 for $18,500 plus an additional $3,365 for the warranty service contract. After that I had to take the vehicle in several times to fix it and I sold it back to them 3 months later taking a loss of $9,000. Now when I submitted the cancellation for the Vehicle Service Contract, they told me that since I had a claim on the vehicle, there is no kind of prorated money back for the $3,362 that I have paid. I have been going back and forth with them and never get the issue resolved. I will never do business with them again. More