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Sterling McCall Acura

Houston, TX

4.8
831 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 831 reviews

June 09, 2023

Everything went according to schedule. There were a few hiccups but management mad it worthwhile. More

by troyjulian
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick, Shelby Eastin, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
Jun 15, 2023 -

Sterling McCall Acura responded

Thanks for the great rating and review! We look forward to seeing you again.

June 08, 2023

I was having a problem with one of my tires and stopped in the dealership service department without an appointment. Justin and Juan were extremely helpful - took my car back to the service area and compl More

by Lindabloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Juan
Jun 10, 2023 -

Sterling McCall Acura responded

Hi Lindabloss, we are very happy to have provided you with such a positive experience!

June 06, 2023

Advisor is helpful in getting car to services and notify when it is done. Attentive to customer request and questions. More

by congaubear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel boyd
Jun 10, 2023 -

Sterling McCall Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Great experience with this dealership. Great customer service. The representative was very helpful and patient with us. More

by Khoi Pham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Escalante
Jun 10, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2023

I had a problem with my battery went 7 am Antonio Mora got my problem fix quick and was back to work. Happy costumer. More

by Armandoandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 07, 2023 -

Sterling McCall Acura responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

No nonsense dealership that doesn’t try to play games on pricing, or bait and switch. Good inventory and good info on website. More

by JLow
Recommend Dealer
Yes
Employees Worked With
Muhammad Shafiqi, Grecia Vega
Jun 10, 2023 -

Sterling McCall Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Everything was good, and David is a great help! The office was clean. It was quiet More

by hankins.faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 05, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 31, 2023

Fast great service fixed everything and let me know what was done quickly worked with Warrenty company and recall More

by Rita Cinquemani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Jun 05, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 23, 2023

Terrible, typical use car salesman tactics. No wonder they have bad reputation. Bought a Cadillac listed for 24k and end up paying 27k because they did not payoff my trade-in. More

by Acuramcall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Internet sales, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Anthony Val Verde, Grecia Vega
Jan 23, 2023 -

Sterling McCall Acura responded

Thank you for bringing this to my attention. I apologize that your recent experience with sales was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Anthony Val Verde General Manager avalverde@Group1Auto.com

January 03, 2023

Beware to read anything that you signed. I bought the vehicle in February 2022 for $18,500 plus an additional $3,365 for the warranty service contract. After that I had to take the vehicle More

by anthonyl20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Department
Jan 09, 2023 -

Sterling McCall Acura responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Anthony Val Verde General Manager avalverde@Group1Auto.com

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