Sterling McCall Acura

I have been a long-standing customer of Sterling McCall Acura having bought an RDX several years ago and getting service on that and an MDX there for close to a decade. I am writing to share my disappoint Acura having bought an RDX several years ago and getting service on that and an MDX there for close to a decade. I am writing to share my disappointment with the experience with the service I received today on my MDX. I was told at arrival that the oil change and tire rotation would cost 89.99 and that I could opt for accelecare which would be 149 for three services. I asked whether I could make the decision during payment as I needed to check with my wife who has coupons. I was told I needed to make a decision before the work could be initiated and that the cost per service is 89.99 which would make the 149 for three appealing which I decided to do. When I got home I found that my wife had a coupon for the same oil change and tire rotation for 29.99 so I spoke with the agent but he said that the coupon could not be used now. Alternatively he said I could use the coupon but still need to pay the 149 for later use. He also said that the coupon price is incorrect and should actually be 65. I am thoroughly disappointed in the false advertisement and deceptive information based business practices of Sterling McCall. More

They were very prompt and Courteous. They kept me informed along the way. They resolved all of my problems. They kept me informed along the way. They resolved all of my problems. More

Making the appointment was easy. My service manager was ready for me when I arrived and getting the car in the queue was seamless. My service manager was ready for me when I arrived and getting the car in the queue was seamless. More

Best experience I’ve ever had at a car dealership! Highly recommend this place! From my Sales rep to the finance department! I am referring all my friends and family. Not once did I feel pressured in Highly recommend this place! From my Sales rep to the finance department! I am referring all my friends and family. Not once did I feel pressured into buying anything.. the sale was as smooth as a cucumber! This Acura dealership went above and beyond in all areas… More

Very friendly and efficient service. Justin was a pleasure to work with. He presented the info regarding our vehicle needs clearly and honestly. Justin was a pleasure to work with. He presented the info regarding our vehicle needs clearly and honestly. More

Excellent service as always. Antonio Mora was out but he left another great person, David. Antonio Mora was out but he left another great person, David. More

I am comfortable going to this dealership. Most of the staff are very friendly and always willing to help you. Most of the staff are very friendly and always willing to help you. More

David Gilbert did his usual excellent performance and was extremely efficient in checking me in, keeping me informed of the work status and finally checking me out. He is a true PROFESSIONAL! extremely efficient in checking me in, keeping me informed of the work status and finally checking me out. He is a true PROFESSIONAL! More

Sterling McCall Acura is a great place to purchase your vehicle. They offer quality vehicles and superb service. vehicle. They offer quality vehicles and superb service. More

I love my dealership and their advisors. They are well knowledged, fast, and efficient. Would recommend They are well knowledged, fast, and efficient. Would recommend More