Sterling McCall Acura

I view this dealers service department as more trustworthy than most. Probably getting more common, but the video inspection reports are great. trustworthy than most. Probably getting more common, but the video inspection reports are great. More

Ready to work with customers in a very professional way. Satisfied customer needs in a friendly manner Satisfied customer needs in a friendly manner More

As always, great service from Sterling McCall and my service representative Antonio. Service is always straightforward and priced as expected. I highly recommend choosing Antonio for scheduled mainten service representative Antonio. Service is always straightforward and priced as expected. I highly recommend choosing Antonio for scheduled maintenance! More

I have been returning there since 2020 when I bought my first RDX. Service has always been easy to schedule, and professionally managed. I also recently had a great experience with the sales folks when I b first RDX. Service has always been easy to schedule, and professionally managed. I also recently had a great experience with the sales folks when I bought another new RDX. They have not disappointed me! More

Very professional and friendly sevice by everyone including Justin and Juan. I will rate them as Excellent including Justin and Juan. I will rate them as Excellent More

My favorite dealership of all time. The service is phenomenal and a special shout-out to my advisor David Gilbert who’s been giving my family the best service for years. Actually thinki The service is phenomenal and a special shout-out to my advisor David Gilbert who’s been giving my family the best service for years. Actually thinking about getting a second Acura because of the customer service! More

Great service from David, explained everything very well. Appt was easy to make and answered all my questions. Appt was easy to make and answered all my questions. More

Always great, timely and courteous service. Could not be more pleased. I have been their service customer for years and will continue as long as I live Could not be more pleased. I have been their service customer for years and will continue as long as I live More

Buyer Beware A few months ago I purchased my second Acura Precision Certified vehicle from Sterling McCall Acura SW Freeway location. When cleaning the seats with cleaner to ready them for leather de Acura Precision Certified vehicle from Sterling McCall Acura SW Freeway location. When cleaning the seats with cleaner to ready them for leather deep conditioner, the color came off in several places. On these seats that appeared to be in pristine condition at the time that the vehicle was purchased. The Sterling McCall General Manager was apprised about the problem on 3/31/23, he checked the seats, and agreed to have the seats restored. However, that promise was not fulfilled. Then again two weeks ago, I spoke with the current Sterling McCall General Manager, Valarian Kuznetsov he agreed to rectify the problem, and on request he was provided with the estimate amount to restore the seats (second contact initial contact was on site). To date, they have failed to honor the promise to restore my vehicle. Due to that fact, this is the last time that I will purchase a vehicle from Sterling McCall. Even though we have had a relationship for many years. Their, failing to honor /fulfill their word (to provide the customer with a quality vehicle, not one that has been altered), is in fact an unethical business practice. Respectfully, Carla F. Walker More

The salesperson was very helpful and knowledgeable. I don’t have to spend much time making my decision. I don’t have to spend much time making my decision. More