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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
876 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 876 reviews

October 03, 2023

Sterling McCall Acura in Houston always provides good car services, I would highly recommend it. More

by Zeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and call center
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Oct 05, 2023 -

Sterling McCall Acura responded

Thank you for sharing your positive experience with Sterling McCall Acura. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

Nice people but service/techs are not proficient. I asked them to check alignment and tire balance. They said that the alignment was fine, the tire balance is what was needed. I drove out, alignment More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nisha
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Oct 03, 2023 -

Sterling McCall Acura responded

Thank you for your feedback about your vehicle's alignment because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Valerian Kuznetsov General Manager val@sterlingmccallacura.com

September 28, 2023

I enjoyed the total experience & it was quick! The vehicles are in top notch condition !.!.! More

by nixxonit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mullas??????????, Grecia Vega
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Sep 29, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 26, 2023

Thanks for doing a good job on my car I trust your recommendation for me More

by .Margaret
Recommend Dealer
Yes
Employees Worked With
David Gillbert
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Sep 28, 2023 -

Sterling McCall Acura responded

You're very welcome! We're thrilled to hear that you're satisfied with the service we provided for your car. Trust is an essential part of our relationship with our customers, and we greatly appreciate the confidence you've placed in our recommendations. Thank you for choosing Sterling McCall Acura and we look forward to continuing to serve you in the future!

Sep 28, 2023 -

.Margaret responded

Keep up the good work 👏

September 24, 2023

What vehicle is repaired within the heat time promised and it’s always clean when return. The service advisor is very knowledgeable and has consistently met my needs. More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David G.
Report | Print
Sep 26, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 23, 2023

This dealership is very good, everyone is friendly and respectful. I will be coming back again. More

by mariaortuno21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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Sep 26, 2023 -

Sterling McCall Acura responded

It's truly wonderful to hear that you had an amazing experience with Sterling McCall Acura. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

The Dealership has top Notch employees. My Service Advisor was Professional and Personable. The Service Time Wait was Great. The Dealership is always clean and there are always somethin More

by barbterrell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 26, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 22, 2023

Good customer service. Waiting time within 2hrs. Very convenient: represents very kind and very helpful More

by qiu_kai71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Sep 26, 2023 -

Sterling McCall Acura responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 21, 2023

I had very bad experience with sales man named Dammy, this guy is one of the worst sales man ever, I called to complain twis but no one responded, just go somewhere else and avoid wasting your time and m More

by Mohammed.afife76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DOMMY
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Sep 21, 2023 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 21, 2023 -

Mohammed.afife76 responded

Ok, thank you

September 20, 2023

I was there for tired replacement and alignments, and David was very friendly and kept me update with the process. Great customer services More

by Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Sep 23, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a positive experience with David during your tire replacement and alignment service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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