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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
875 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 875 reviews

December 02, 2023

Antonio Mora is great. Great auto service guy. Knows his stuff and a nice guy. He also went the extra mile ti fix the coffee machine! More

by Apd7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Antonio went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Awesome service. Very knowledgeable and responsive in a very respectful and helpful way. Would buy from them again! More

by Picky car buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with an awesome sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

My salesman Emad Oweineh made my first vehicle purchase very memorable. Not only did he help me fall in love with my car the process was extremely smooth! Thank you so much Emad! More

by Dilly0623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emad Oweineh, Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Emad made your first vehicle purchase such a memorable and positive experience! Having a supportive and knowledgeable salesperson can truly make a difference in how you perceive the entire process. Falling in love with your car while also having a smooth transaction is fantastic. Congratulations on your first vehicle!

December 01, 2023

The customer service was great from the sales people, Muhammad Shafiqi, Jonathan Ponce to the financial team. They made the car buying process really easy. They have a great team at Sterling McCall Acura More

by iamwill704
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MUHAMMAD SHAFIQI, JONATHAN PONCE , Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear about your positive experience at Sterling McCall Acura! Muhammad, Jonathan, and the financial team's exemplary customer service during the car buying process made it a smooth and enjoyable experience for you. Going above and beyond, as Jonathan did to find a manual for your car, showcases their dedication to ensuring customer satisfaction. It's great that they answered all your questions and made the entire process easy. Your satisfaction is a testament to the excellent teamwork and service provided by everyone at Sterling McCall Acura! Congratulations on your new vehicle!

December 01, 2023

Juan and Christian are very good in customer service. They were expert on automobile parts and services. More

by cresciniantonio097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Macias and Christian 5 stars.
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Dec 02, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Juan and Christian provided such excellent customer service! Having knowledgeable staff who are experts in automobile parts and services can make all the difference when it comes to ensuring a smooth and efficient experience. Thank you for your business!

December 01, 2023

Very courtesy and professional and the advisor was very helpful and polite and my car was finished in a timely manner More

by Hayterwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 05, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

My representative is super nice and explain the findings for future repairs and checks on you while you're waiting More

by whiteann808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Dec 01, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 29, 2023

Very good service. For my 5K service, it only took me about 1 hour. The documentation is very clear. More

by wsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 30, 2023 -

Sterling McCall Acura responded

That's impressive efficiency for a 5K service at Sterling McCall Acura, completing it within an hour! Clear documentation is always a plus—it helps keep everything transparent and understandable. Thank you for your business!

November 28, 2023

I always come here for oil change since 2020. The reception area is every clean More

by kimbsaber
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 30, 2023 -

Sterling McCall Acura responded

Consistency is key, and it sounds like Sterling McCall Acura has been your go-to for a while! A clean reception area can make the whole experience more pleasant. Thank you for your loyalty and business!

November 26, 2023

Wonderful experience working with service advisor Brandy. Brandy is professional, knowledgeable and courteous. She was very detailed about the service on my MDX 2022 and explained why it is needed without b More

by Brain303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 30, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that Brandy provided exceptional service as your advisor at Sterling McCall Acura! Being professional, knowledgeable, and courteous while maintaining a detailed yet non-pushy approach can make a significant difference in a service experience. It's great that she took the time to explain the service needs for your MDX 2022 in a clear and understandable way. Thank you for your business!

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