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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
830 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 830 reviews

October 05, 2023

I always sent my car to this dealership because it is trustworthy and cost is reasonable. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
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Oct 06, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

October 03, 2023

Christian is my favorite service advisor. He is very easy to communicate with and I always come to this location even though I have an Acura dealership closer to me. One of my cars are from t More

by NTruon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 05, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Christian has provided you with such a positive experience. Effective communication and a great service advisor can make a significant difference in your overall experience, and it's clear that Christian has earned your trust and loyalty. The fact that you continue to come to this location, even though you have a closer Acura dealership, speaks volumes about the quality of service you receive here. It's also impressive that your 13-year-old car is still running without issues. Thank you for sharing your positive feedback!

October 03, 2023

Normally, I am greeted quickly however, I didn’t know that Paul Cinque had gotten a promotion. Awesome for him because he was an awesome greeter I wait 10min before someone asks if I’d been help More

by echarles22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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October 03, 2023

Very accommodating and professional. Service manager David Gilbert went out of his way to take care of me. More

by Bas77459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Oct 05, 2023 -

Sterling McCall Acura responded

That's great to hear! We're so glad Employee was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 03, 2023

Sterling McCall Acura in Houston always provides good car services, I would highly recommend it. More

by Zeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and call center
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Oct 05, 2023 -

Sterling McCall Acura responded

Thank you for sharing your positive experience with Sterling McCall Acura. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

Nice people but service/techs are not proficient. I asked them to check alignment and tire balance. They said that the alignment was fine, the tire balance is what was needed. I drove out, alignment More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nisha
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Oct 03, 2023 -

Sterling McCall Acura responded

Thank you for your feedback about your vehicle's alignment because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Valerian Kuznetsov General Manager val@sterlingmccallacura.com

September 28, 2023

I enjoyed the total experience & it was quick! The vehicles are in top notch condition !.!.! More

by nixxonit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mullas??????????, Grecia Vega
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Sep 29, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 26, 2023

Thanks for doing a good job on my car I trust your recommendation for me More

by .Margaret
Recommend Dealer
Yes
Employees Worked With
David Gillbert
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Sep 28, 2023 -

Sterling McCall Acura responded

You're very welcome! We're thrilled to hear that you're satisfied with the service we provided for your car. Trust is an essential part of our relationship with our customers, and we greatly appreciate the confidence you've placed in our recommendations. Thank you for choosing Sterling McCall Acura and we look forward to continuing to serve you in the future!

Sep 28, 2023 -

.Margaret responded

Keep up the good work 👏

September 24, 2023

What vehicle is repaired within the heat time promised and it’s always clean when return. The service advisor is very knowledgeable and has consistently met my needs. More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David G.
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Sep 26, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 23, 2023

This dealership is very good, everyone is friendly and respectful. I will be coming back again. More

by mariaortuno21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Report | Print
Sep 26, 2023 -

Sterling McCall Acura responded

It's truly wonderful to hear that you had an amazing experience with Sterling McCall Acura. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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