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Sterling McCall Acura

Houston, TX

4.8
923 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 923 reviews

February 23, 2024

Brandi was excellent, usually do my oil change at this location since I originally bought the car here. More

by Siddiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Feb 26, 2024 -

Sterling McCall Acura responded

We're pleased to hear that Brandi provided you with excellent service during your oil change. Loyalty to our location for services is appreciated, and we're glad to be your trusted choice. Thank you for choosing us, and we look forward to continuing to provide you with great service!

February 23, 2024

James was great at helping me find the car I wanted. He was patient and very easy going! More

by david seoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 26, 2024 -

Sterling McCall Acura responded

We're delighted to hear that James was great at helping you find the car you wanted, and his patience and easy-going demeanor made the process enjoyable for you. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

February 23, 2024

Great customer service, very friendly and great communication skills. Informed me of all that needed to be done and communicated well. More

by vegacarmen0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
Feb 27, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Service person was extremely polite, professional and informed me of the car service needed and the progress of my car service. More

by nathienathie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 24, 2024 -

Sterling McCall Acura responded

We're pleased to hear that your service person was extremely polite, and professional, and kept you informed about the needed car service and its progress. We appreciate your positive comments and thank you for choosing us for your car service needs! Safe travels!

February 19, 2024

Great dealership. Very professional and attentive. I always get great service as a return customer here More

by Gigi Novido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Feb 24, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 17, 2024

I came in for an oil change. Justin was my advisor for the day. He was so attentive to the car needs and also walked me through the whole process. Even offered me a discount whic More

by r.ramos1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Feb 23, 2024 -

Sterling McCall Acura responded

We're thrilled to hear about your positive experience with Justin during your visit for an oil change. It's great that he was attentive to your car needs, walked you through the process, and offered you a discount. Excellent service advisors can make a significant difference in the overall customer experience. Safe travels in your well-maintained vehicle!

February 13, 2024

Fast, friendly, good knowledge, did not wait too long, coffee is good, fix what needs fix More

by kevinxgao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Kahn, Grecia Vega
Feb 15, 2024 -

Sterling McCall Acura responded

We appreciate your positive feedback! We're glad to hear that your experience was fast, friendly and that our team demonstrated good knowledge. It's great that you didn't have to wait too long, and you enjoyed our coffee. Thank you for choosing us!

February 13, 2024

Matt was fantastic. He was so helpful and went above and beyond to make the process of buying a new car an enjoyable one. More

by Zandtwilliams
Recommend Dealer
Yes
Feb 16, 2024 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

Very thorough and very helpful. I love Ms Brandi, because she was helpful and knowledgeable More

by JohnK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Feb 16, 2024 -

Sterling McCall Acura responded

Thank you for the kind words John! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Clean and comfortable environment ,friendly staff and knowledgeable service advisors . The was no wait to be checked in More

by asonye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 13, 2024 -

Sterling McCall Acura responded

We're delighted to hear that you enjoyed a clean and comfortable environment with our friendly and knowledgeable staff. Providing prompt service is a priority for us, and we're pleased to know that there was no wait during check-in. Thank you for choosing us, and we look forward to serving you in the future!

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