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Sterling McCall Acura

Houston, TX

4.8
923 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 923 reviews

March 10, 2024

Brandi was great! Friendly, knowledgeable, and attentive. Best service provider I’ve experienced at Acura. More

by Dezyrae Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Mar 12, 2024 -

Sterling McCall Acura responded

Thank you for the kind words Dezyrae! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Good attention by David. Good service in time and taking care with loaner while car in service More

by balumistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
Mar 13, 2024 -

Sterling McCall Acura responded

We're delighted to hear that you received good attention and service from David and that the loaner car option was helpful during your service. Thank you for sharing your positive experience, and we appreciate your trust in our dealership!

March 05, 2024

It is always great to come there. They are good at their work and always helped More

by Arpit
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Mar 08, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Excellent service and great attention to detail. Very thorough inspection and recommendations. Highly recommend this dealership for service and vehicle purchase More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Mar 08, 2024 -

Sterling McCall Acura responded

Thank you for your positive feedback! We're thrilled to hear that you received excellent service with great attention to detail at our dealership. Thank you for choosing our dealership, and we look forward to serving you again in the future! Safe travels!

March 01, 2024

My service rep, Brandy Ramirez was very professional, helpful, friendly and insightful. I was completely satisfied with the service that was provided More

by Avalos_fg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Mar 07, 2024 -

Sterling McCall Acura responded

We're delighted to hear that Brandy provided you with professional, helpful, and friendly service. It's our goal to ensure our customers are satisfied with their experience. We appreciate your business and look forward to serving you again in the future. Safe travels!

February 28, 2024

Clean waiting area with free snack food available to all waiting customers. Advisor available all the time. More

by Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Mar 02, 2024 -

Sterling McCall Acura responded

It's wonderful to hear that you had a positive experience with a clean waiting area and complimentary snacks at the dealership. Having an available advisor is also great for customer assistance. Safe travels!

February 28, 2024

David was very friendly and helpfull and he gave me the best service and price More

by remon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 02, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided friendly and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

The service was outstanding, as was the communication. Service was done within the time promised. More

by jlistengart
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Mar 02, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 26, 2024

David was courteous and professional! He answered all my questions and then some! Go Favid! Keep up the awesome work!! More

by Moonchild658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 28, 2024 -

Sterling McCall Acura responded

Thank you for taking the time to share your positive experience with David! We're delighted to hear that he provided courteous and professional service, answering all your questions thoroughly. We'll make sure to pass on your kind words to David and the team. We appreciate your feedback and look forward to serving you in the future!

February 26, 2024

I don't understand how everything I come for a scheduled maintenance service there is a major issue with my car. This last time I was quoted $7,500 worth of repairs for a 2015 Aucura RDX with 42,500 miles. More

by Bettinakp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Feb 27, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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