Back

Sterling McCall Acura

Houston, TX

4.8
931 Reviews

10455 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 931 reviews

April 14, 2024

Very curtacious ,professional and timely. Place is clean and spacious with very nice refreshment . Service manager Paul was very cooperative and helpful. More

by Hemendrakumar Pabari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul was very nice and helpful
Apr 16, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Paul provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Paul from Sterling McCall Acura helped me get my 2020 MDX serviced today. He was professional, friendly, and he walked me through my services. After inspection he took time out to call me and explain everyth More

by D Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Grecia Vega
Apr 10, 2024 -

Sterling McCall Acura responded

It's great to hear about your positive experience with Paul at Sterling McCall Acura! We're glad that he provided you with professional and friendly service, taking the time to walk you through your services and explain everything in detail. Thank you for recommending our dealership for Acura vehicles, and we're honored to have your loyalty. We're here to help and look forward to serving you again in the future!

April 02, 2024

Very Good service from our service agent named Trenisha, very helpful with warm smiles on her face always. She has made my day, great experience today at the dealership. More

by Neoneodu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
Apr 06, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Trenisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Brandy provides exceptional customer service. I'm grateful she help me and provided advices just outstanding More

by luisrodriguez516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy ramirez
Apr 03, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Treated like I was on a $10000 dollar used car lot. Don’t go there! More

by DP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Apr 04, 2024 -

Sterling McCall Acura responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 26, 2024

The Best Place to have your vehicle Service! I have my car MDX Acura Serviced. They are excellent along with Customer service & Tech Service! More

by ARSENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDI RAMIREZ , Grecia Vega
Apr 03, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Every time I come for service, the service associates are kind, informative and efficient. They tell me what's recommended and give me a report to take with me. More

by qianacroyston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Mar 28, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

I took my MDX Acura for service today, and I as usual, the attention received was unpaired. I always leave the place highly satisfied for its prompt and efficient service. My service adviser, Antonio Mo More

by Carmina Teran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Mar 23, 2024 -

Carmina Teran responded

Taking my MDX Acura for service is always a good experience!

Apr 09, 2024 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 22, 2024

I was not pleased with this visit. Outside of speaking with the person checking me in outside, my rep never approached me with any details or questions pertaining to my checkin or rec More

by Ness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
Mar 26, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Sterling McCall Acura responded

Thank you for your feedback about your experience with the rep because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznestov General Manager val@sterlingmccallacura.com

March 21, 2024

Very polite, professional, and efficient. I was fully informed in detail what needs to be done and approximately time it will take. Thank you, Service Advisor Brandy Ramirez. More

by Jian Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Mar 23, 2024 -

Sterling McCall Acura responded

We're glad to hear about your positive experience with Brandy! Thank you for your kind words and for choosing us for your service needs.

...
35
...