Sterling McCall Acura
Houston, TX
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What vehicle is repaired within the heat time promised and it’s always clean when return. The service advisor is very knowledgeable and has consistently met my needs. and it’s always clean when return. The service advisor is very knowledgeable and has consistently met my needs. More
The Dealership has top Notch employees. My Service Advisor was Professional and Personable. The Service Time Wait was Great. The Dealership is always clean and there are always somethin My Service Advisor was Professional and Personable. The Service Time Wait was Great. The Dealership is always clean and there are always something to drink or snack while you wait More
I had very bad experience with sales man named Dammy, this guy is one of the worst sales man ever, I called to complain twis but no one responded, just go somewhere else and avoid wasting your time and m this guy is one of the worst sales man ever, I called to complain twis but no one responded, just go somewhere else and avoid wasting your time and money. More
Great great service! ! Antonio was very helpful! He was also nice and friendly. The service department was fixed my car in 1 day. ! Antonio was very helpful! He was also nice and friendly. The service department was fixed my car in 1 day. More
My endless scrolling of auto sales websites was stopped by a listing from Sterling Mcall Acura. I finally found the exact car I was looking for and it was priced very decently, even compared to private sel by a listing from Sterling Mcall Acura. I finally found the exact car I was looking for and it was priced very decently, even compared to private sellers. I gave them a call and asked about having it shipped to my location and what the final price would be. I got the price a day later and submitted my down payment. What I did find a bit odd is that I didn’t hear back for a couple days, then was told the car was no longer available as it didn’t pass the dealer’s own inspection. I personally think they received another offer, but the buyer must have fell through because I received a call the following day or two later saying they had “mistaken the car for another one” and the car was in fact available for purchase. I got a personal video tour of the car and after about a week of filling out/sending paperwork, my check was sent over and my car was safely shipped halfway across the country to me a day and a half later. Sterling McCall Acura helped me buy my dream car without ever stepping foot into the dealership, and despite feeling like it could’ve gone by quicker had there not been any confusion on their end, everything got done with no other issues. Considering I paid asking price plus shipping I do feel like there was room for them to go above and beyond with the client experience, which would’ve earned them the 5th star, but that doesn’t discredit what they did accomplish for me. More