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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
808 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 808 reviews

November 06, 2023

Be courteous, listen to the customer, help answer all the questions in details and give discount when it is available. More

by Duantrang
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 07, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Friendly staff and prompt service. My advisor was Paul, and he did a great job of communicating what was going on as well as how long it might take. Nice convenient waiting area as we More

by chrisodoc75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
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Nov 04, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Paul provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Took the car there to get oil change and aLao got it inspected and washed for no extra charge. Nice service More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An Asian lady
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Nov 01, 2023 -

Sterling McCall Acura responded

It's great to hear that you received an oil change, inspection, and a complimentary car wash during your visit, all without extra charge. Comprehensive service like this is a great way to enhance your experience and ensure your vehicle is in good condition. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

The advisor was very friendly, professionally and very helpful. The service was very quick too. More

by Leehowang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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Oct 31, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that your advisor was very friendly, professional, and helpful and that the service was completed quickly. Friendly and efficient service can greatly enhance the overall experience. Your feedback is valued!

October 24, 2023

David Gilbert was great help to me and explained everything to me before and after my service appointment. More

by keandre turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
Report | Print
Oct 31, 2023 -

Sterling McCall Acura responded

We are glad to hear that David provided you with excellent service and explained everything thoroughly. Clear communication is essential when it comes to understanding the maintenance or repairs your vehicle may need. Safe driving!

October 20, 2023

My Service Advisor David Gilbert (427091) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com More

by 19zozo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Advisor David Gilbert (427091 ) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com
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Oct 24, 2023 -

Sterling McCall Acura responded

It's great to hear that your Service Advisor, David, was excellent, and you couldn't ask for a better service advisor. Having a knowledgeable and supportive service advisor can greatly enhance your service experience. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

The best service ever,the service advisor was knowledgeable , friendly, attentive,and timely. He kept me informed. More

by Wilbert Pegues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Oct 20, 2023 -

Sterling McCall Acura responded

It's great to hear that you had such a positive service experience, with a knowledgeable and attentive service advisor. Keeping customers informed is an essential part of excellent service. Safe travels!

October 18, 2023

It’s fast and service advicer is helpful, they’re listen and know what happen. Keep it up! More

by Billyvphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katleen Lee , Grecia Vega
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Oct 20, 2023 -

Sterling McCall Acura responded

We're glad to know that you had a fast and helpful service experience. Our team aims to listen to and understand your needs. We appreciate your feedback and look forward to serving you again in the future. Your satisfaction is important to us!

October 17, 2023

This delership owes my excellent opinion thanks to the one person who has worked with me for almost 3 years - David Gilbert. You cannot ask for more sincere , knowledgeable, conscientious, diligent, inte More

by mgosiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Oct 17, 2023 -

mgosiak responded

I hope that the management appreciate David Gilbert as much as his clients I would like to see / learn how well your deelership head treated him since if it were not for him I might not have been your frequently visiting you client

Oct 18, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 14, 2023

Great dealer service. Been a satisfied customer for over 12 years. Only place I service my 2 Acuras. David Gilbert always takes great care of them and me. I drive over 5 More

by bsusholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Oct 17, 2023 -

Sterling McCall Acura responded

Thank you for being a loyal customer for over 12 years and choosing this dealership to service your Acuras. We're thrilled to hear about your continued satisfaction and the excellent care provided by David. Driving over 50 miles to get service is a testament to the trust and quality of service we offer. Your loyalty is greatly appreciated!

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