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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
830 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 830 reviews

December 28, 2023

I took my car to get serviced today, and my service advisor Brandy Ramirez, was extremely nice and knowledgeable! Thanks again Brandy! More

by Mfreda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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Dec 30, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided nice and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

David Gilbert, always does an excellent job in the service department, keeping the customer updated.!!! More

by macwhitjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Dec 29, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

Good experience while I waited with detailed analysis of my car for preventing issues in the future More

by vgupta13@hotmail.com
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Dec 28, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Excellent customer service, very professional and caring. Ten years with them and very happy!!! Antonio Mora is always very efficient, specially this time when he was able to resolved all the issues with th More

by ccdujka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tinme, financial department , Antonio Mora
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December 21, 2023

The representative I worked with was extremely attentive and communicative. She walked me through each of the repairs I was getting completed and ranked them in order of importance, demonstrating a thorough More

by kabxyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
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Dec 22, 2023 -

Sterling McCall Acura responded

Having a representative who is attentive, communicative, and knowledgeable about the repairs is invaluable. It's great that she not only guided you through the repairs but also prioritized them, ensuring you were fully informed about the necessary work. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Salesman had great attitude. He is very patient and also knowledgeable about RDX and explained well. More

by Anitha Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Dec 21, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Been coming for 14 years. Quick service, easy to make appt. Friendly staffs. Reasonable price More

by Casstheclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Dec 19, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

David Gilbert is the best advisor there. He made sure my car was 100% perfect before I left the dealership. I will always go to him for all my services. More

by Saqibhkhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Dec 19, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Randi took great care of me. She arranged for me to have a ride to and from my office while my car was worked on. Advise me what was going on and got the car out properly. More

by Dbm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Dec 12, 2023 -

Sterling McCall Acura responded

We are very pleased to hear we could provide you with an exceptional service experience! It is also great to hear that Randi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

December 11, 2023

Service advisor Brandy was amazing today Dec11 resolving all of my RDX issues efficiently- Brandy is one of the best advisors I ever worked with. More

by Crazydrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
Report | Print
Dec 13, 2023 -

Sterling McCall Acura responded

That's wonderful to hear about your positive experience with Brandy at the service center! Efficiently resolving issues and providing exceptional service can make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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