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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
817 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 817 reviews

December 23, 2023

Excellent customer service, very professional and caring. Ten years with them and very happy!!! Antonio Mora is always very efficient, specially this time when he was able to resolved all the issues with th More

by ccdujka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tinme, financial department , Antonio Mora
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December 21, 2023

The representative I worked with was extremely attentive and communicative. She walked me through each of the repairs I was getting completed and ranked them in order of importance, demonstrating a thorough More

by kabxyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
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Dec 22, 2023 -

Sterling McCall Acura responded

Having a representative who is attentive, communicative, and knowledgeable about the repairs is invaluable. It's great that she not only guided you through the repairs but also prioritized them, ensuring you were fully informed about the necessary work. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Salesman had great attitude. He is very patient and also knowledgeable about RDX and explained well. More

by Anitha Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Dec 21, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Been coming for 14 years. Quick service, easy to make appt. Friendly staffs. Reasonable price More

by Casstheclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Dec 19, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

David Gilbert is the best advisor there. He made sure my car was 100% perfect before I left the dealership. I will always go to him for all my services. More

by Saqibhkhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Dec 19, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Randi took great care of me. She arranged for me to have a ride to and from my office while my car was worked on. Advise me what was going on and got the car out properly. More

by Dbm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Dec 12, 2023 -

Sterling McCall Acura responded

We are very pleased to hear we could provide you with an exceptional service experience! It is also great to hear that Randi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

December 11, 2023

Service advisor Brandy was amazing today Dec11 resolving all of my RDX issues efficiently- Brandy is one of the best advisors I ever worked with. More

by Crazydrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
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Dec 13, 2023 -

Sterling McCall Acura responded

That's wonderful to hear about your positive experience with Brandy at the service center! Efficiently resolving issues and providing exceptional service can make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Excellent service and Brandy is awesome, and makes sure to explain all vehicle issues and recommendations More

by hareesh.thota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Dec 12, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Paul, Service Advisor, was very professional, which resulted in excellent customer service. I'll definitely be back More

by mej170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul - Service Advisor
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Dec 12, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had an excellent experience and that Paul provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Paul , our advisor is very good. Give us options and work out with discounts on hand. He is very attentive with customer . The waiting area is pleasant but can be improved. Overall , More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Report | Print
Dec 13, 2023 -

Sterling McCall Acura responded

Paul is doing an excellent job by offering options, working out discounts, and providing attentive customer service. It's great to hear that you're happy with the service and discounts provided. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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