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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
922 Reviews
Call Dealership (713) 596-2300
View Awards

10455 Southwest Freeway

Houston, TX

77074

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Showing 922 reviews

March 17, 2025

Great service, work was completed in a timely fashion. Everything explained and he took the time to review the work that had been done.. More

by Smmcmorris6957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Mar 21, 2025 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 16, 2025

I love acura I use Acura all my life . model everything are my dream . When I drove every time make me happy More

by Sunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Mar 19, 2025 -

Sterling McCall Acura responded

Hi Sunny, thank you for taking the time to leave a review for us at Sterling McCall Acura. We're happy we could meet your expectations! We hope to see you soon!

March 16, 2025

They did a great job servicing my car. And I even provided a loaner car because I live over 60 miles away and that was really convenient More

by ginastimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Mar 19, 2025 -

Sterling McCall Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2025

The service was great and Antonio Mora the service advisor explained everything very clearly and expertly. Everything went smoothly and seamless. I would recommend him to everyone. More

by Jacob Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora ( Service Advisor)
Report | Print
Mar 18, 2025 -

Sterling McCall Acura responded

Hello Jacob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

I went in today for an oil change on my 2017 Acura MDX. Although I had no appointment, the Service team kindly accommodated me. Lawrence gave me an A5 rating service. More

by Elie Bambara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Alfred
Report | Print
Mar 18, 2025 -

Sterling McCall Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Mr Antonio was so rude while speaking and was not at all helpful while communicating through phone and had a bad attitude. More

by tctintu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Report | Print
Mar 22, 2025 -

Sterling McCall Acura responded

Thank you for sharing your feedback. We sincerely apologize for your experience and any frustration it may have caused. Providing excellent customer service is our top priority, and we take concerns like yours very seriously. I would appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Please feel free to call me at your earliest convenience. General Manager Val K (281) 932-3850

March 14, 2025

Overall Good experience. Chime for seatbelts has very low volume and is intermittent; also windows make little noise while operating. Dealership should have addressed this be More

by PD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Mar 18, 2025 -

Sterling McCall Acura responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 13, 2025

Great service, speedy yet detailed on what I need, I’ll be sure to come back later! More

by Paul Heron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Mar 16, 2025 -

Sterling McCall Acura responded

Hi Paul, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

Had issue with Battery, showed up and Antonio Mora assisted me and even went ahead and took care of my A13 service Usually make appointments, but due to battery issue, I showed up as walk in and An More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Mar 16, 2025 -

Sterling McCall Acura responded

Hi Alberto, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Great service. Like the new building even though is only temporary. Like to see the new one when is ready. More

by kikecla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin jackson
Report | Print
Mar 15, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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