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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
817 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 817 reviews

January 13, 2024

Great service today-took care of me right away and kept me up to date on what they were doing! Was very pleased with my service today! More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio mora, Shelby Eastin, Grecia Vega
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Jan 17, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

This dealership has excellent and caring customer service. The service staff were very friendly and made me feel welcomed. They worked my car into the schedule for a major issue at the last moment, w More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
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Jan 12, 2024 -

Sterling McCall Acura responded

It's wonderful to hear about your positive experience with our customer service, especially our service staff and your service representative, Kait. It's great that we were able to work your car into the schedule for a major issue and provided you with excellent care throughout the process. Keeping you updated, assisting with rental car arrangements, and accommodating your family are all important aspects of providing a comprehensive and satisfying service experience. We appreciate your business. We are excited to help you in the future.

January 11, 2024

Brandy took the time to explain everything and made sure I was taken care of. More

by Jninh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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Jan 12, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

The dealership was responsive and very prompt in completing my service. I was especially impresses with their communication. More

by mdbailey0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermie Manuel, Grecia Vega
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Jan 11, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

They know what their doing. Job well done I can gruaranty it nice work keep going! More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy ( service dept)
Report | Print
Jan 12, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Good and rapid service but unfortunately got charged more this time for the same service than before. More

by saf_sohani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 10, 2024 -

Sterling McCall Acura responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 596-2300. I look forward to speaking with you. Valerian Kuznetsov General Manager (713) 596-2300 val@sterlingmccallacura.com

January 08, 2024

Both when buying the car and getting service the dealer was pleasant to deal with and competitively priced. Many of the service costs are the same or lower that at other shops in town and the quality is mu More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenidha Houst
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Jan 10, 2024 -

Sterling McCall Acura responded

It's great to hear that you've had positive experiences both when purchasing your car and getting service at Sterling McCall Acura! Competitive pricing combined with high-quality service is a winning combination. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Fast, friendly, effective customer service. Convenient and Timely service appointments. Competitive pricing. Brandy is awesome! More

by kdjazz.dst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Report | Print
Jan 09, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

My supervisor provided a Professional and quick service. I would be back for the next service. More

by Sinh Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Report | Print
Jan 09, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Great service personal and service deals. David in the Service department is very helpful and professional. More

by Jan 3rd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Grecia Vega
Report | Print
Jan 09, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided helpful and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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