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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
817 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 817 reviews

March 28, 2024

Treated like I was on a $10000 dollar used car lot. Don’t go there! More

by DP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
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Apr 04, 2024 -

Sterling McCall Acura responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 26, 2024

The Best Place to have your vehicle Service! I have my car MDX Acura Serviced. They are excellent along with Customer service & Tech Service! More

by ARSENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDI RAMIREZ , Grecia Vega
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Apr 03, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Every time I come for service, the service associates are kind, informative and efficient. They tell me what's recommended and give me a report to take with me. More

by qianacroyston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Mar 28, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

I took my MDX Acura for service today, and I as usual, the attention received was unpaired. I always leave the place highly satisfied for its prompt and efficient service. My service adviser, Antonio Mo More

by Carmina Teran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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Mar 23, 2024 -

Carmina Teran responded

Taking my MDX Acura for service is always a good experience!

Apr 09, 2024 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 22, 2024

I was not pleased with this visit. Outside of speaking with the person checking me in outside, my rep never approached me with any details or questions pertaining to my checkin or rec More

by Ness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
Report | Print
Mar 26, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Sterling McCall Acura responded

Thank you for your feedback about your experience with the rep because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznestov General Manager val@sterlingmccallacura.com

March 21, 2024

Very polite, professional, and efficient. I was fully informed in detail what needs to be done and approximately time it will take. Thank you, Service Advisor Brandy Ramirez. More

by Jian Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Report | Print
Mar 23, 2024 -

Sterling McCall Acura responded

We're glad to hear about your positive experience with Brandy! Thank you for your kind words and for choosing us for your service needs.

March 20, 2024

Brandy, the service advisor was great. She made sure all needed work was done and took good care of my Integra! More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Report | Print
Mar 22, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

David is the best consultant. Takes care of every detail. He ensures complete customer satisfaction. More

by RJ
Recommend Dealer
Yes
Employees Worked With
David
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Mar 21, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that David provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 17, 2024

As always, the service appointment, thanks to Kevin Martinez, professional and efficient. In and out on time, More

by cdcollette13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Service Advisor.
Report | Print
Mar 19, 2024 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

They make feel like special. And helping on the deal. The amount of available brand new vehicles is amazing More

by Javierhdez15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Grecia Vega
Report | Print
Mar 20, 2024 -

Sterling McCall Acura responded

It's great to hear that you feel special and valued at the dealership. We're thrilled that our team was able to assist you with your deal, and we appreciate your positive feedback about the wide selection of brand-new vehicles available. We look forward to welcoming you back soon!

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