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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
817 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 817 reviews

April 28, 2024

The service advisor was nice, professional and explained everything clearly. The waiting area was clean and had comfortable seating. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Apr 30, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Customer service was really poor, lack of communication Mr.Christian Gonzales was rude not professional at all. Every time I bring my 2020 Acura RDX for service to this particular dealer its a total nightm More

by Jonathan Baeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Gonzalez
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Apr 29, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 16, 2024 -

Sterling McCall Acura responded

I apologize for the delay in responding. Thank you for your feedback about your experience with Mr. Christian Gonzales; that should not have happened. I want to use your case as a learning opportunity so we can prevent similar issues in the future. Could you please contact me so I can learn more? Valerian Kuznetsov General Manager val@sterlingmccallacura.com

April 27, 2024

Works with you, very nice and really nice place to buy a car. Been there 3 times and great experience. More

by davidrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, Grecia Vega
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Apr 30, 2024 -

Sterling McCall Acura responded

That's fantastic to hear! We're delighted that you've had such positive experiences at our dealership. We strive to work with our customers and provide a pleasant and accommodating environment for car purchases. We appreciate your continued trust in us. Enjoy your new vehicle!

April 22, 2024

Trenisha Houston was very helpful with getting my scheduled services done for my vehicle and was efficient. More

by avarodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha, Houston
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Apr 24, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Trenisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 17, 2024

This is amazing dealer very ethical and professional i love it. Thanks Antonio and Kim More

by tuyensneaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim is great too, Antonio Mora
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Apr 19, 2024 -

Sterling McCall Acura responded

It's wonderful to hear that you had such a positive experience with Antonio and Kim! Being ethical and professional are key qualities that make a dealership stand out, and we're glad that they provided you with a great experience. Thank you for choosing us!

April 16, 2024

Very friendly staff, great service, and they made sure to answer any questions that I had. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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Apr 18, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Very curtacious ,professional and timely. Place is clean and spacious with very nice refreshment . Service manager Paul was very cooperative and helpful. More

by Hemendrakumar Pabari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul was very nice and helpful
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Apr 16, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Paul provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Paul from Sterling McCall Acura helped me get my 2020 MDX serviced today. He was professional, friendly, and he walked me through my services. After inspection he took time out to call me and explain everyth More

by D Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Grecia Vega
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Apr 10, 2024 -

Sterling McCall Acura responded

It's great to hear about your positive experience with Paul at Sterling McCall Acura! We're glad that he provided you with professional and friendly service, taking the time to walk you through your services and explain everything in detail. Thank you for recommending our dealership for Acura vehicles, and we're honored to have your loyalty. We're here to help and look forward to serving you again in the future!

April 02, 2024

Very Good service from our service agent named Trenisha, very helpful with warm smiles on her face always. She has made my day, great experience today at the dealership. More

by Neoneodu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
Report | Print
Apr 06, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Trenisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 29, 2024

Brandy provides exceptional customer service. I'm grateful she help me and provided advices just outstanding More

by luisrodriguez516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy ramirez
Report | Print
Apr 03, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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