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Sterling McCall Acura

Houston, TX

4.8
1,008 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,008 reviews

December 31, 2024

My service advisor Brandy Ramirez, she is awesome advisor. She explained work done and need to be done in the future, didn't bother/charge me any addition or unnecessary cost at all. Great customer s More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Jan 01, 2025 -

Sterling McCall Acura responded

Hi Sean, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 29, 2024

Great customer service; kept abreast of what is needed and not oversold for what’s not needed More

by franwalters2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Jan 01, 2025 -

Sterling McCall Acura responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

My experience was awesome and the sales representative was very knowledgeable about all the cars and has great customer service. I was a happy customer. More

by Ycgiang83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin
Dec 28, 2024 -

Sterling McCall Acura responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2024

Antonio Mora is an awesome service adviser who is genuinely passionate about what he’s doing and it shows every time we take our 2 Acura vehicles to him. He’s been absolutely wonderful with us and ve More

by Kjung70272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 29, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found our staff so supportive during your experience at Sterling McCall Acura. We look forward to your next visit! Take care!

December 24, 2024

The dealership provided excellent service, with attentive staff, smooth process, and a pleasant overall experience. More

by Eli Paredes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Dec 25, 2024 -

Sterling McCall Acura responded

Hi Eli, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Service is efficient and as fast as they can do it. Service agent Antonio is the best. He explains what the car needs and the charges. More

by fillis.friedman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 25, 2024 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

This dealership has been very excellent in performance of service on my vehicle. My service advisor, Mr. Gilbert, is an awesome advisor. He explains work done or needs to have done, when it needs to be More

by agerard47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 24, 2024 -

Sterling McCall Acura responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2024

The dealership appointment went well. My time was set for 8:30 a.m., and they were right on time. It didn't take long at all. Very efficient, abs my service advisor was a gem. Overall exc More

by hollins1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Dec 24, 2024 -

Sterling McCall Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

Brandy Ramirez is the greatest service advisory, at Sterling mccall I she knows how much she is appreciated More

by Jharri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 25, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. If you have any further questions, please give us a call. We're always happy to help!

December 21, 2024

Brandy is the best service manager I’ve ever had the pleasure of doing business with! More

by Woopatah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 23, 2024 -

Sterling McCall Acura responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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