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Sterling McCall Acura

Houston, TX

4.8
874 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 874 reviews

February 18, 2025

Excellent service and attendance by David Gilbert all through to the end, with drop off and pickup sero More

by balumistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 19, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 16, 2025

I appreciate McCall Acura because their people know what they are doing and how to do it correctly. They are efficient. I was treated with respect and kindness. The entire experience was simple easy and More

by Barbara Holland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Lozano, Grecia Vega
Feb 19, 2025 -

Sterling McCall Acura responded

Hello Barbara, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

Bought my car from Sterling McCall Acura and always take it there for service. Top notch staff and my advisor David Gilbert in particular has always been excellent. More

by edilais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 18, 2025 -

Sterling McCall Acura responded

Hi Edilais, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Good facility Good and fast service Very helpful Advisors Thank you for all and the complimentry wash and vacuum 👍 More

by psthampan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 18, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

For some reason even with an appointment was told it would take 2 hors for an oil change. Had to wait outside for at least 15 minutes before somebody came to check my vehicle in. More

by vijsob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 18, 2025 -

Sterling McCall Acura responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (713) 596-2300 so we may assist you in moving forward towards a resolution.

February 14, 2025

Great service department. Arrange Uber, made my life easy. David Gilbert was very helpful and kept me informed. More

by Pmiles54pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 18, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Sterling McCall Acura service department is efficient and always helpful. Setting up an appointment online is very easy. Changing the time and date of an appointment is very easy. Pricing for the services More

by skirtikarindia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 17, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 10, 2025

David was awesome and very attentive. My experience was great at Sterling McCall Acura. I recommend asking for David Service Advisor. More

by Juanita.armstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 13, 2025 -

Sterling McCall Acura responded

Juanita, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 13, 2025 -

Juanita.armstead responded

David Gilbert is the Best!! Always very nice, helpful and knowledgeable.

February 09, 2025

Staff very courteous and listens carefully what customers tell. Particularly I’m impressed with Kaitlyn, she will do whatever work I want to get it done. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Feb 12, 2025 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with Kaitlyn and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2025

Antonio was very professional, knowledgeable, and kind during the process. He kept me informed and got me in a loaner vehicle seamlessly. More

by Courtney J in TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 12, 2025 -

Sterling McCall Acura responded

Hi Courtney, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

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