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Sterling McCall Acura

Houston, TX

4.8
794 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 794 reviews

December 14, 2024

Consistent and reliable service Lots of extra words for a minimum word count to make AI happy More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, Antonio Mora
Dec 15, 2024 -

Sterling McCall Acura responded

Hi Joey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

It’s very reputable, gives you a printout of work even before the work has started. The tech goes over any concerns with you, doesn’t pressure you like some other dealership do. Makes sure you leave the o More

by Hiwajo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Dec 16, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Excellent service department and Antonio Mora Excellent service advisor... thank you so much as always More

by lakhanibina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin
Dec 14, 2024 -

Sterling McCall Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Communication needs improvement. Had minimal communication . I had to finally initiate the communication after 2.5 hours of waiting More

by crbaker1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Mora, Grecia Vega
Dec 14, 2024 -

Sterling McCall Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due lack of communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

December 13, 2024

Brandy Ramirez was very polite, professional, and helpful in answering all of my concerns regarding my vehicle. She kept me informed on the status while the car was being serviced. I would look forward to wo More

by Charlotte Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Dec 15, 2024 -

Sterling McCall Acura responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Exceptional service & knowledgeable staffs. I received my car within time range promisesed. Service was clearly explained More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Grecia Vega
Dec 12, 2024 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

Fast and friendly service, everything is on schedule. The service advisor provided all detail information. More

by Formica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Le, Kaitlyn
Dec 08, 2024 -

Formica responded

Great job!

December 07, 2024

My experience at Sterling McCall Acura is always gratifying. Aways pleasant. My serviceman is, David Gilbert is a pleasure to work with. He is very courteous and well experienced in what does. T More

by dell_johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 09, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

Truly appreciate David Gilbert’s attention to details and accommodates my schedule. Very pleasant experience. More

by Bmurray6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 09, 2024 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

I was treated very well. The staff was very helpful and professional. It was a very pleasant experience More

by Aslam Jamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Dec 06, 2024 -

Sterling McCall Acura responded

Hi Aslam, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Thank you, and have a fantastic day!

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