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Sterling McCall Acura
Houston, TX
943 Reviews
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November 25, 2024
On November 21, 2024, I visited the Sterling McCall Acura dealer to purchase a used 2017 Acura RDX valued at $15,000 with over 105,000 miles. Upon inspection, the vehicle exhibited numerous minor scratche dealer to purchase a used 2017 Acura RDX valued at $15,000 with over 105,000 miles. Upon inspection, the vehicle exhibited numerous minor scratches, a dented door, and a broken passenger corner. Despite my request for repairs, the salesperson declined to address these issues. While I initially invested in the dealership’s trust and safety, I have since been left unsatisfied when a problem arose and was not promptly resolved. Presently, my vehicle remains in your possession. I am seeking a resolution to this matter. The individual who sold the vehicle to me is Vinh Tran. The salesperson failed to disclose the vehicle’s condition upon purchase. I noticed the scratches and dents that evening, but they were not immediately apparent. The salesperson’s deception continued when I requested interior polishing and cleaning after purchase, only to find that these services had not been performed the following day. I am deeply disappointed by the lack of integrity displayed by the salesperson. Despite my new customer status, I was surprised by the salesperson’s lack of expertise. I am seeking a comprehensive solution to this problem. More
by tonynguyen2244
Employees Worked With
Vinh Tran, Sameer, Valrerian
November 24, 2024
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
by ntony883
Employees Worked With
Vinh Tran, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
November 24, 2024
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
by ntony883
Employees Worked With
Vinh Tran, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
November 24, 2024
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
by ntony883
Employees Worked With
Vinh Tran, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
November 23, 2024
I’ve been a service customer for over 10 years. My experience over the years has been trouble free, prompt, reliable, and courteous. My experience over the years has been trouble free, prompt, reliable, and courteous. More
by Derakoski
Employees Worked With
David Gilbert, Antonio Mora
November 23, 2024
I liked getting the edited video straight from the mechanic that highlighted all the key points from his inspection. It was an efficient and effective use of technology. mechanic that highlighted all the key points from his inspection. It was an efficient and effective use of technology. More
by Stolat01
Employees Worked With
Antonio Mora
November 23, 2024
The concierge and the service representative was prompt knowing what needs to be done. Service was on time and nothing extra was added. knowing what needs to be done. Service was on time and nothing extra was added. More
by Andrewtsao620@icloud.com
Employees Worked With
Jackson, Grecia Vega
November 22, 2024
Professional, quick service. Kait the agent was really nice, helpful and professional. The cost was little higher than I expected though. Kait the agent was really nice, helpful and professional. The cost was little higher than I expected though. More
by asmaatohami
Employees Worked With
Kait, Grecia Vega
