Sterling McCall Acura

Always friendly recognizing my name by my cell number, super customer service friendly Brandi is the best ! super customer service friendly Brandi is the best ! More

Very good for customers helping customers get their needs and services met with our requirements next time well interdiction my friend to here and services met with our requirements next time well interdiction my friend to here More

I was very thankful I was able to be seen same day for tire repair/replacement and appreciated that. With regard to my actual interaction with people, the service tech Brandy was condescending in her mann tire repair/replacement and appreciated that. With regard to my actual interaction with people, the service tech Brandy was condescending in her manner when she spoke with me. Moreover, right before I left, I inquired if the spare tire was put back in place. She was patronizing in her response when she said it was, as if it was a dumb question to ask. Then, after I left the dealership I received a phone call from her asking I received her text. I said no, that I was driving and hadn’t realized there was a text. She said they forgot to put my spare tire back on.l and said I needed to come back. Because it the dealership location, it took another 20 minutes to get back there. I still have no idea why she wouldn’t have called first instead of texting. Overall she came across as rude, and if I ever go there again, I would specifically ask to not have her as the service person. More

Excellent service and responsive. I have been trying to get recall fix done for almost a year. Other dealership took my info but never called back despite me reaching out multiple tim I have been trying to get recall fix done for almost a year. Other dealership took my info but never called back despite me reaching out multiple times. Sterling McCall took care of it in 2 days. No pushy cross selling. More

Very professional. Answered all my questions. Explained what the issue was with my car what repairs were needed. Answered all my questions. Explained what the issue was with my car what repairs were needed. More

Worst staff plus I explain them I m facing the same problem from last three service they still won’t be able to fix it Very rude PLEASE DONT EVER Service your ACURA FROM THIS DEALER SHIP problem from last three service they still won’t be able to fix it Very rude PLEASE DONT EVER Service your ACURA FROM THIS DEALER SHIP More

I am always served with the best service. The staff in general is always respectful and helpful. My service advisor is Ms. Brandy, she goes above and beyond to make sure my concerns are tak The staff in general is always respectful and helpful. My service advisor is Ms. Brandy, she goes above and beyond to make sure my concerns are taken care of. More

Great service on our RDX, and the price was fair too. I like the multi page report on many important aspects of the vehicle condition including battery, brakes filter etc. I would like it if they produc I like the multi page report on many important aspects of the vehicle condition including battery, brakes filter etc. I would like it if they produced a summary history of all repairs/ maintenance performed at Acura dealers so I would know the whole picture. Something for them to strive for! More

The best place to get the best & quickest deals with very fast paperwork. I was able to do this all in less than 3 hours with trade in. Great customer service fast paperwork. I was able to do this all in less than 3 hours with trade in. Great customer service More

Brandy was awesome, respectful and also very knowledgeable, she even answered some of the question I had being a new car owner. knowledgeable, she even answered some of the question I had being a new car owner. More