Sterling McCall Acura
Houston, TX
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I highly recommend this dealership to anyone in the market for a new or used car. Their commitment to customer satisfaction and quality service is truly commendable. Thank you, Steeling McCall Acura fo market for a new or used car. Their commitment to customer satisfaction and quality service is truly commendable. Thank you, Steeling McCall Acura for a fantastic car-buying experience! More
I absolutely love this dealership. They always come through for you and the best way, looking out for you in every way possible. Been working with them for four years now, and they hav They always come through for you and the best way, looking out for you in every way possible. Been working with them for four years now, and they have never let me down. Paul was my service advisor and he was truly awesome and made sure that he put a smile on my face. Thanks, Paul. More
Once they get their money from you, they are done with you. Took my car in for randomly shifting into low gear when accelerating. This is considered a safety hazard and a special report must be sent to Ac you. Took my car in for randomly shifting into low gear when accelerating. This is considered a safety hazard and a special report must be sent to Acura. Yet they said the car was fine, acted like I was crazy. It was only when I found several class action lawsuits against them for this SAME problem that they came clean. They can’t fix it. Can’t find the problem. They bought the car back from me and turned around and sold it to someone else. Kept my $1,000 extended warranty refund for two months. GOOD LUCK getting anyone to call you back or respond to an email. They don't care. More
Awesome service and would love to come back to service every time and especially would like to thank Christian who has been wonderful customer service. every time and especially would like to thank Christian who has been wonderful customer service. More
The gentlemen named Dammy and Christopher were very polite and helpful - but their supervisors or directors were rude and dismissive! polite and helpful - but their supervisors or directors were rude and dismissive! More
Service Consultant Antonio Mora took my car in over an hour earlier than my scheduled appointment and turned it around faster than promised. Fast, friendly, and professional ! hour earlier than my scheduled appointment and turned it around faster than promised. Fast, friendly, and professional ! More
This was my first time having my vehicle serviced. My service advisor Brandon Rose is a great rep for the dealership. He was customer oriented, genuine, friendly and caring, and was not at all pushy f My service advisor Brandon Rose is a great rep for the dealership. He was customer oriented, genuine, friendly and caring, and was not at all pushy for extra service not imminently needed. I also observed a female service rep who was just as warm, welcoming to her customer. These employees may speak to the culture this dealership has built. I was left with a favorable impression and will return for future services. More