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Sterling McCall Acura

Houston, TX

4.8
877 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 877 reviews

October 01, 2024

I'm impressed by the expertise at this service center. My service advisor, Brandy, was very knowledgeable and made sure all issues were addressed meticulously. More

by N. Patil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Oct 05, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found Brandy to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Great staff, helpful. I had a flat tire and they were able to take care of me today More

by mflorism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Sep 28, 2024 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Michael Johnson is the best salesman. Not overly pushy and he works his hardest to get you the best deal and to leave comfortable in your next Acura car! I got a new lease because of how More

by Tcollins8642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston, Michael Johnson, Grecia Vega
Sep 29, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Sterling Mccalls is a good dealership to go to they give service and very clean More

by sanf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibert
Sep 28, 2024 -

Sterling McCall Acura responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

My service David was very attentive to me while I was there. He let me know that it was a busy day and offered me an Uber to take me home . More

by Amcr42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 28, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with David! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

Something has changed in the past 6-12 months and it’s not good. 2 visits ago I noticed my usual go to people were gone. This most recent visit felt very unpersonalized compared to previous visits. No tex More

by atvm09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Sep 21, 2024 -

Sterling McCall Acura responded

atvm09, Thank you for your feedback about the customer service you received on your recent service visit, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

September 18, 2024

The thing I like most is my service writer David. He is always knowledgeable, thorough and professional. More

by dfrancis010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the service department
Sep 21, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with David! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

I have bought my three Acuras from this dealership. They are courteous, professional. The dealership is clean. More

by EWAXMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert, David
Sep 20, 2024 -

Sterling McCall Acura responded

Thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

September 17, 2024

I had a great experience at the car dealership for my recent servicing, thanks to David Gilbert. He was friendly and professional, ensuring I was comfortable throughout the entire process. My car was ser More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Sep 20, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Brandy was very sweet patient and helpful. Accommodated my crazy schedule to have my car serviced in a timely manner. More

by Milie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Sep 20, 2024 -

Sterling McCall Acura responded

Hello Milie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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