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Sterling McCall Acura

Houston, TX

4.8
877 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 877 reviews

October 31, 2024

The customer representative is Knowledgeable and very helpful. Their website is very easy to book the service. More

by risa_wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Nov 02, 2024 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

The staff is always welcoming and attentive. In all the years we’ve done business with you, I’ve never had a bad experience or felt my concerns weren’t being addressed. Good job, all! More

by Patricia Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Nov 02, 2024 -

Sterling McCall Acura responded

Hi Patricia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

Excellent, I been coming to get service for 10 yrs and no complaints, they always give me an excellent service. More

by arelys.mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jackson
Nov 01, 2024 -

Sterling McCall Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2024

Justin was on top of everything . Very personable and attentive. This was probably the best experience I’ve ever had at a dealership (I normally despise dealerships!) I wish Justin’s More

by B Hoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Oct 27, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Sterling McCall Acura! We look forward to your next visit! Take care!

October 25, 2024

Very Great services. Take good care of customer. Transportation is good and on time. Highly recommended More

by Hollyluong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Oct 26, 2024 -

Sterling McCall Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2024

Kate was so good as my service advisor. I have purchased 4-5 Acura’s from here. I have been in Colorado for the past 5 years. Only basic maintenance was done. She kept me apprised of the on More

by lspruell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Lowe
Oct 26, 2024 -

Sterling McCall Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

Antonio is an Acura Angel he always goes above and beyond as an advisor. This is the second time he’s help me with something beyond having my vehicle serviced. It’s the little things that make me a return cu More

by javalouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Oct 25, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Service advisors will give you an estimate and if any extras are recommended you can accept or decline and they will not push for it More

by Kmnatural27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Oct 21, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Thank you S Sterling McCall acura the very best . I will always go back thank you More

by Urrealtordalilah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inessa Burlak
Oct 20, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 18, 2024

Oil change wait 2hrs with appointment, was told everyone’s at lunch.🤦🏽‍♀️ they should not have scheduled me an appointment if they wasn’t fully staffed More

by MEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Mora
Oct 25, 2024 -

Sterling McCall Acura responded

MEME, Thank you for your feedback about your oil change appointment, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

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