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Sterling McCall Acura

Houston, TX

4.8
813 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 813 reviews

September 08, 2024

Very professional. Answered all my questions. Explained what the issue was with my car what repairs were needed. More

by dejuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Sep 09, 2024 -

Sterling McCall Acura responded

Hello Dejuss, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2024

Worst staff plus I explain them I m facing the same problem from last three service they still won’t be able to fix it Very rude PLEASE DONT EVER Service your ACURA FROM THIS DEALER SHIP More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grecia Vega
Sep 10, 2024 -

Sterling McCall Acura responded

Ro, Thank you for your feedback about your service with us, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

September 06, 2024

I am always served with the best service. The staff in general is always respectful and helpful. My service advisor is Ms. Brandy, she goes above and beyond to make sure my concerns are tak More

by kista_mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Sep 08, 2024 -

Sterling McCall Acura responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Great service on our RDX, and the price was fair too. I like the multi page report on many important aspects of the vehicle condition including battery, brakes filter etc. I would like it if they produc More

by regarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Brandy Ramirez
Sep 06, 2024 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 05, 2024

Brandy was awesome, respectful and also very knowledgeable, she even answered some of the question I had being a new car owner. More

by tevon831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
Sep 08, 2024 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with Brandy! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

The best place to get the best & quickest deals with very fast paperwork. I was able to do this all in less than 3 hours with trade in. Great customer service More

by ashishvyas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed SHAFIQI
Sep 08, 2024 -

Sterling McCall Acura responded

Hi Ashishvyas, we are very happy to have provided you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2024

My service advisor Mr. Chris was awesome he did above and beyond to diagnose my cars issue (I have been complaining for this for years and no favourable response from the p More

by ginopabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez
Sep 06, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. We hope you have a great day!

September 01, 2024

Great communication, willing to go the extra mile to get the deal inked from 500 miles away. More

by barryabaker1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson internet sales Manager, Shelby Eastin
Sep 06, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

My service advisor (Paul) provided exceptional customer service. He provided me with an estimated timeline to complete the service and that timeline was met. More

by Rosendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Sep 01, 2024 -

Sterling McCall Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

The dealership was clean and inviting. My service technician was friendly and helpful . The wait time was minimum More

by coco104320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 01, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

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