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Sterling McCall Acura

Houston, TX

4.8
943 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 943 reviews

January 25, 2025

David Gilbert was extremely helpful and knowledgeable about what needed to be done with our 2016 MDX. Would highly recommend contacting David Gilbert with any service questions or concerns with your Acur More

by josh j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert in Service dept.
Feb 01, 2025 -

Sterling McCall Acura responded

Hi Josh, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

I give David a 5 star rating however the same problem I have had with the car which is the battery and the idle stop not working is still an issue and even more so than before I took it in. I will contact More

by Mdfeeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David in service 5 stars
Feb 01, 2025 -

Sterling McCall Acura responded

Good morning, Please feel free to contact me any time best to your convenience. I am really sorry to hear about your experience with the service. I will be glad to make it right for and to insure that your are getting world class customer service, if you would just give me an opportunity, please. Respectfully. Best regards, Valerian Kuznetsov General Manager 281-932-3850

January 23, 2025

Speaking from my experience I always get excellent service from this dealer mechanics, they review the cars and send me a video of what they doing to the car so you can see the report and make sure ev More

by Miguel j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jan 24, 2025 -

Sterling McCall Acura responded

Hi Miguel, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2025

Advisor is very nice and patient to listen to my questions and concerns regarding my vehicle issues. She also kept me updated on the service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Jan 22, 2025 -

Sterling McCall Acura responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2025

I was treated very well. It was suggested that my car needed an alignment. I accepted if it could be done within a certain time limit. The work was done on time. Including th More

by k.rozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Rose.
Jan 21, 2025 -

Sterling McCall Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 18, 2025

This morning I visited Sterling McCall at Southwest fwy for routine maintenance for my Acura and was thoroughly impressed with the service I received. David Gilbert was exceptional, professional, knowled More

by Ana Briones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Jan 20, 2025 -

Sterling McCall Acura responded

Hello Ana, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Antonio Mora was an outstanding service advisor. He made the entire process easy, smooth, and stress-free. I give him a 100 for his professionalism, attention to detail, and excellent customer servi More

by anjel.bonilla16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jan 20, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Moe was an exceptional salesman and was really helpful. I will recommend him to family and friends. More

by Rp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe, Chris
Jan 20, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Good service and friendly staff. Waiting room is clean and free wifi. My vehicle is clean and vacuum free at service. More

by thaohuutran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Jan 20, 2025 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Kaitlyn and David (service technician) are professional and took very good care of me once again while my car was being serviced. More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Le
Jan 16, 2025 -

Sterling McCall Acura responded

Hi Faith, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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