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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
794 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 794 reviews

December 21, 2024

Brandy is the best service manager I’ve ever had the pleasure of doing business with! More

by Woopatah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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December 21, 2024

Brandy Ramirez is the greatest service advisory, at Sterling mccall I she knows how much she is appreciated More

by Jharri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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December 21, 2024

The dealership appointment went well. My time was set for 8:30 a.m., and they were right on time. It didn't take long at all. Very efficient, abs my service advisor was a gem. Overall exc More

by hollins1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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December 20, 2024

Professional service to fix the recall. Loaner vehicle was an easy process. David was prompt and efficient. More

by Lee.S.Liberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David gilbert
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Dec 21, 2024 -

Sterling McCall Acura responded

Hi, we are very happy David could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2024

Antonio was very professional. Provided me an update on a recall and when to expect the parts to arrive. He also assisted me on a oil change and tire rotation. Everything was done More

by shadowghostxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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December 19, 2024

Had to wait in my car 16 minutes before someone came up and asked my name and if I had an appointment. 16 minutes? I was truly annoyed More

by lencytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Le
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Dec 21, 2024 -

Sterling McCall Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

December 17, 2024

Best place to get excellent car. I love Acura cars, because they are strong. When I went there I was very impressed with the car. That the perfect car was looking for. Excellent jo More

by zakiss2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales man Matt Rezvan, Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
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Dec 20, 2024 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

Efficient , trustworthy,respectful employees,keep promise the time to finish the job,reliable,clean facility. More

by cannacino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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Dec 16, 2024 -

Sterling McCall Acura responded

Hi Cannacino, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2024

Un excelente servicio en los vehiculo que cada cliente adquirimos de su consepcionario, reposnsabilidad y confianza nos brinda su consepcionario. More

by 1710piter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Dec 20, 2024 -

Sterling McCall Acura responded

Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Sterling McCall Acura. Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

December 14, 2024

Team is super friendly and I received great service in a timely manner. I will for surly return. More

by humberto.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inessa Burlak
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Dec 15, 2024 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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