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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
541 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 541 reviews

September 03, 2025

They were very kind and professional. They addressed my concerns and answered all my questions. More

by lbarrera_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Report | Print
Sep 08, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! We hope you have a great day!

September 01, 2025

I was able to get a same day appointment when my battery died. Replacement was completed ahead of time and service advisor was thorough More

by misrule-conch4h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp
Report | Print
Sep 04, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!

August 31, 2025

It was last minute appointment for me on the labour day weekend.Sarp is very professional, welcoming and knowledgeable about the acura. He got my transmission service done on timely manner. I highly recomm More

by Haresh Parekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp Gurer
Report | Print
Sep 03, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 28, 2025

Very friendly and efficient service! I scheduled for the wrong dealership and they gladly placed me in line. Great customer service! More

by neslync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black service guy… don’t remind his name
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Sep 01, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2025

The service tech Broderick was very friendly and helpful. He kept me updated and my car was serviced in a timely manner. More

by sgrant2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwa
Report | Print
Sep 01, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 21, 2025

Dealership is not very helpful with mode of transportation. I had to leave my car, and they didn’t provide any form of help to get me when I need to go. I had spend 100 dollars in uber to get b More

by Rjarquinjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Christian
Report | Print
Aug 24, 2025 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback. We understand your concern; however, transportation assistance is not something guaranteed and unfortunately is a byproduct of having your vehicle repaired. We strive to be transparent with all of our customers and do our best to accommodate, when possible, but we also encourage guests to plan accordingly when leaving their vehicle with us. I'd be happy to discuss your experience further if you would like. Please reach out to me directly at kwahl@acurasugarland.com. -- Kolby Wahl, General Manager

August 17, 2025

Very clean and helpful. Sarp made sure that my car was ready as promised and was washed. More

by Akennedy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp
Report | Print
Aug 19, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We hope you have a great day!

August 15, 2025

Had a fantastic experience at Acura Sugar Land! The service advisor (Sarp) was friendly, knowledgeable, and made the whole process smooth from start to finish. More

by CDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp Gurer
Report | Print
Aug 17, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sarp and the team here at Sterling McCall Acura Sugar Land! Thank you, and have a fantastic day!

August 11, 2025

Fantastic service. Broderick was amazing on helping us and with following up. I would recommend him every time. More

by hookempayne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Report | Print
Aug 12, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Broderick here at Sterling McCall Acura Sugar Land! We can't wait to see you again, have a great day.

August 03, 2025

Broderick was very helpful and respectful. He was able to take care of the recall for my Acura MDX and gave me a loaner car. Overall I was very satisfied with the service I received. More

by Almaze sibhatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Report | Print
Aug 04, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Almaze, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

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