Sterling Kia
Lafayette, LA
Filter Reviews by Keyword
By Type
68 Reviews of Sterling Kia
The employees are all friendly and helpful. The showroom is beautiful and clean. Restrooms are clean and accommodating. I went to a different dealership that only had 2 one room gender neutral The showroom is beautiful and clean. Restrooms are clean and accommodating. I went to a different dealership that only had 2 one room gender neutral restrooms. Not convenient at all! When I got to Sterling Kia I said, "They care about the comfort of their guests and customers!" They also always have coffee ready for guests to drink. The salesman that we worked with-Cody Sonnier, felt like a friend. We never felt pressured. He answered every question we had and made sure the process was simple and easy. We worked with another great guy on all of the technologies involved in our new Kia and he explained everything completely and in a way we could both understand. He took his time and made sure we were ready to get everything out of our new Kia that it offered. We know what every button does! When we worked with the finance department, we once again felt like we were with friends. It is a scary process to take on new debt, but he made us feel at ease and explained all of the steps and processes with courtesy and understanding. The experience with Sterling Kia was great! More
Nice, knowledgeable staff. Clean dealership. Offered us drinks. We were there for quite a while because they were busy but the time seemed to go quick as they navigated us thro Clean dealership. Offered us drinks. We were there for quite a while because they were busy but the time seemed to go quick as they navigated us through the process. More
Cossette, in the pre-owned department is a great salesperson. This is the 2nd car I've bought from her. She and the team were very easy to work with... salesperson. This is the 2nd car I've bought from her. She and the team were very easy to work with... More
They were the best. They got me into a car I can say I did it on my own! They work with you on payments ! It’s the best ever! Definitely never forgetting the staff that They got me into a car I can say I did it on my own! They work with you on payments ! It’s the best ever! Definitely never forgetting the staff that helped me! More
Best car buying experience I have ever had, our sells guy was just really nice and worked with us to get me into the car that I really wanted! The atmosphere was amazing! was just really nice and worked with us to get me into the car that I really wanted! The atmosphere was amazing! More
Everyone was very polite and informative and respectful. Was purchasing a second vehicle and I just love it. Looking forward to doing business with this dealership down the road. Was purchasing a second vehicle and I just love it. Looking forward to doing business with this dealership down the road. More