Sterling Kia
Lafayette, LA
Filter Reviews by Keyword
By Type
67 Reviews of Sterling Kia
The salesman Austin was great. The redhead that showed us how to operate the electronics was very helpful so far the experience has been really good The redhead that showed us how to operate the electronics was very helpful so far the experience has been really good More
Michael Alfano, Sales Manager, Sterling Kia. Also my salesman and financial officer were great. They got me into exactly what I wanted at a great price. Also my salesman and financial officer were great. They got me into exactly what I wanted at a great price. More
Very clean dealership. Greeted upon arrival. Everyone was very polite and offered assistance while waiting for vehicles to arrive under covered parking for viewing. Arrived Greeted upon arrival. Everyone was very polite and offered assistance while waiting for vehicles to arrive under covered parking for viewing. Arrived in morning, left to check out other types of vehicles. Returned that afternoon to purchase my 2024 Telluride Prestige. More
They were extremely patient and took their time to explain everything I needed to know about the car I purchased. (Which was my first). In particular, my sales consultant, Dan Leblanc, took his time t explain everything I needed to know about the car I purchased. (Which was my first). In particular, my sales consultant, Dan Leblanc, took his time to explain all of the features of my new car, along with setting everything up for me. He really helped ease my nerves of purchasing and driving the car! More
The employees are all friendly and helpful. The showroom is beautiful and clean. Restrooms are clean and accommodating. I went to a different dealership that only had 2 one room gender neutral The showroom is beautiful and clean. Restrooms are clean and accommodating. I went to a different dealership that only had 2 one room gender neutral restrooms. Not convenient at all! When I got to Sterling Kia I said, "They care about the comfort of their guests and customers!" They also always have coffee ready for guests to drink. The salesman that we worked with-Cody Sonnier, felt like a friend. We never felt pressured. He answered every question we had and made sure the process was simple and easy. We worked with another great guy on all of the technologies involved in our new Kia and he explained everything completely and in a way we could both understand. He took his time and made sure we were ready to get everything out of our new Kia that it offered. We know what every button does! When we worked with the finance department, we once again felt like we were with friends. It is a scary process to take on new debt, but he made us feel at ease and explained all of the steps and processes with courtesy and understanding. The experience with Sterling Kia was great! More