Sterling Hyundai

Jacob was great to wok with. Everything about the sale was explained fully. I enjoyed not getting pressured during the sale. Everything about the sale was explained fully. I enjoyed not getting pressured during the sale. More

Love the people here. I have always received excellent service, even if not there for my own needs. I love my service advisor so much, I just bought my second Hyundai. I have always received excellent service, even if not there for my own needs. I love my service advisor so much, I just bought my second Hyundai. More

Wonderful experience because of Emily and the finance guy Chase! It started off disappointing but Emily is the best! Chase! It started off disappointing but Emily is the best! More

The dealership reacted as efficiently as possible on a Saturday afternoon without an appointment. We were able to find a suitable vehicle, test drive, negotiate price and purchase within 3 hours. Saturday afternoon without an appointment. We were able to find a suitable vehicle, test drive, negotiate price and purchase within 3 hours. More

If you are looking to buy a vehicle you should get with Leif Meche! This is the second time buying a vehicle with him and it was the easiest process! Leif Meche! This is the second time buying a vehicle with him and it was the easiest process! More

Awesome dealership! ! Everyone is friendly and helpful!! Clean and comfortable setting. Will definitely recommend to friends and family. ! Everyone is friendly and helpful!! Clean and comfortable setting. Will definitely recommend to friends and family. More

Very professional and not pushy at all. Explained everything to me and answers all my questions and concerns. I bought the Car!!! Explained everything to me and answers all my questions and concerns. I bought the Car!!! More

The Power Lift Gate (PLG) was not working properly on my 2015 Santa FE. I called Sterling Hyundai Service to have it diagnosed. They said "bring it in this afternoon". I did. THREE Hours later... was told t 2015 Santa FE. I called Sterling Hyundai Service to have it diagnosed. They said "bring it in this afternoon". I did. THREE Hours later... was told the right PLG strut need to be replaced. Paid over $600 (in advance) and was told 7-10 days for the part to come in. Twelve days later, "I" called and was told it has been in for three days already. Perturbed, I tried to schedule an appointment to get it installed (another over $300). No one in service would answer (after about 20 rings). The next day I called Scheduling directly and was told the next available appointment was 1.5 weeks away. Though I was upset, I scheduled the appointment. Seems to me if your business is overwhelmed 1. Hire more competent people or 2. hire MORE people. The part is overpriced as is the labor . BUT, if I'm paying for the convenience, I would expect prompter and more consistent customer care. I won't use Sterling Hyundai again. I believe this is not the way to treat a (overpaying) customer. More

THE WORST CAR DEALERSHIP IN LAFAYETTE, LA. I DO NOT RECOMMEND ANYONE PURCHASING A VEHICLE FROM THIS PLACE. MY WARRANTY WAS ABOUT TO EXPIRE SO I BROUGHT MY VECHICLE IN TO GET INSPECTED DUE TO I DO NOT RECOMMEND ANYONE PURCHASING A VEHICLE FROM THIS PLACE. MY WARRANTY WAS ABOUT TO EXPIRE SO I BROUGHT MY VECHICLE IN TO GET INSPECTED DUE TO PROBLEMS IT WAS CAUSING. THEY DID NOT FIND A PROBLEM UNTIL MY WARRANTY EXPIRED. WHEN I INFORMED THE MANAGER HE WAS WAS RUDE AND UNPROFESSIONAL. IM NEVER GOING BACK TO THE PLACE AGAIN. More

Blake was great. He provided great customer service and stayed in communication to ensure he met what I was looking for. Blake personally brought my new car to my home in Iowa, LA. Best customer service I stayed in communication to ensure he met what I was looking for. Blake personally brought my new car to my home in Iowa, LA. Best customer service I’ve ever received. Thanks Blake More