Sterling Heights Dodge Chrysler Jeep Ram - Service Center

Oil change and recall service Did a. Free oil change on my new Ram 1500 and tailgate latch recall in less than an hour. Provided great service would highly recommend. Did a. Free oil change on my new Ram 1500 and tailgate latch recall in less than an hour. Provided great service would highly recommend. More

Professional and very high quality work My car was towed in with heavy damage they got parts ordered right away and got my car back on the road fast looks like the day I bought it My car was towed in with heavy damage they got parts ordered right away and got my car back on the road fast looks like the day I bought it More

Airbag Recall Fix Staff was very courteous and quick in completing the recall fix. They answered all my questions. They started the recall fix immediately. A driver Staff was very courteous and quick in completing the recall fix. They answered all my questions. They started the recall fix immediately. A driver drove us across busy Van Dyke to a restaurant we were going to walk to while waiting. Service staff contacted the person to pick us up from across the street, especially since there is a lot of traffic that drives at very fast speeds. Everyone one was helpful and kind. More

Not the best experience Took my jeep in for oil change and tire rotation. Made an appointment online the day before. Pulled into the service bay, waited and an advisor came u Took my jeep in for oil change and tire rotation. Made an appointment online the day before. Pulled into the service bay, waited and an advisor came up. I told him i was there for an oil change and rotation and i had made an appointment. He looked right at me and said sternly we don’t take appointments for that. If that was the case why is it an option on the website! Started out frustrated. He didn’t know how long it would be and then when he was writing up the order he had no idea on the price. He was shouting to someone next to him for the price. Made me feel uneasy that it could just be anything. While waiting he came back and said that my car needed breaks. I quickly said no that’s impossible cause my jeep is brand new and he looked Confused and went back. Come to find out it was someone else. Doesn’t seem like there are checks and balances in place or verification of what really is going on. I’m not sure if i will go back here again even though this is where i got my jeep from. More

Quick and easy Brought my car in for an inspection, oil change and tire rotation and I was only there for 30 mins! I would highly recommend Sterling Heights dodge to Brought my car in for an inspection, oil change and tire rotation and I was only there for 30 mins! I would highly recommend Sterling Heights dodge to everyone! More

Friendly & accommodating. The service tech Matt in the body shop was very courteous & went out of his way to complete the repair on my corporate lease, once the claim was appro The service tech Matt in the body shop was very courteous & went out of his way to complete the repair on my corporate lease, once the claim was approved by corporate. It was a pleasure to work with Matt & his crew. They did a great job & the work was done on time. More

Jeep repair Jeep was repair faster than we were originally told. We were originally told that that it would be Sept 4th and we got it back 8/22. Took 2 weeks. Jeep was repair faster than we were originally told. We were originally told that that it would be Sept 4th and we got it back 8/22. Took 2 weeks. More

Quick and Easy I brought my Vehicle in for a low tire and a couple recalls. The Service write up was quick, efficient and the vehicle was done when promised. The war I brought my Vehicle in for a low tire and a couple recalls. The Service write up was quick, efficient and the vehicle was done when promised. The warning lamp is off and the vehicle is performing as expected. My only regret was that I wish they would have run my vehicle thru the car wash like the other dealers do when I come in for service. More

Quick and friendly Super fast oil change and they even wash your car for you ! Barely had time to go to the coney across the street for breakfast came back and it was do Super fast oil change and they even wash your car for you ! Barely had time to go to the coney across the street for breakfast came back and it was done! More

Horrible service I was their for an oil change, he broke the deep stick oil level and he did not replace it. He told me that he was going to take care of it however, w I was their for an oil change, he broke the deep stick oil level and he did not replace it. He told me that he was going to take care of it however, when I saw my car he didn’t fix anything. Then after I talked to him again he told me I had to pay for it. I said ok and he was suppose to call me today and I haven’t got a call. More