Sterling Heights Dodge Chrysler Jeep Ram - Service Center

Fast & Curtious Service was on time, curtious, and fast! Always able to get an appointment when it is convenient for me. Like that a follow up is always done to mak Service was on time, curtious, and fast! Always able to get an appointment when it is convenient for me. Like that a follow up is always done to make sure I was happy with the service. More

Warranty work, window repair Very polite staff! Very helpful. Shuttle rep was very nice and accommodating. Didn’t have to wait long at all. I hear the porter is a very hard worker Very polite staff! Very helpful. Shuttle rep was very nice and accommodating. Didn’t have to wait long at all. I hear the porter is a very hard worker More

Service Wafaa listen and wrote down all the problems of my car. She kept me informed of the status during repairs. It seems all issues are resolved at this ti Wafaa listen and wrote down all the problems of my car. She kept me informed of the status during repairs. It seems all issues are resolved at this time. More

Very polite and quick Very quick service and great customer service. There were a lot of cars in front of me and I was happy with how quick they got me out! Very quick service and great customer service. There were a lot of cars in front of me and I was happy with how quick they got me out! More

Disappointed with staff that check windowshield nicks. I have no complaints with the Service technician but the staff person who does the window shield repairs. I feel like I am stalked by this person. Th I have no complaints with the Service technician but the staff person who does the window shield repairs. I feel like I am stalked by this person. Then when I agrees to pay $25.00 for the present repair and any future repairs I was to have the information emailed to me and he was to place the paperwork in my glovebox. I did not receive an e-mail confirmation or was the paperwork placed in my car. I did drive out of my way to get the oil change @ this dealership. I do not know if I will continue to go to this dealership due to this incident. I feel I was taken advantage of... More

Great! My service technician Lisa was great. She listened to my problem and addressed it quickly. Service was timely and efficient. Lisa also researched and My service technician Lisa was great. She listened to my problem and addressed it quickly. Service was timely and efficient. Lisa also researched and provided me with answers to questions that I had regarding the service. More

fast service parts in stock fixed when promised Lisa kept me updated by text which I liked.i have bought my last 3 suvs here. will lease my next one here parts in stock fixed when promised Lisa kept me updated by text which I liked.i have bought my last 3 suvs here. will lease my next one here More

Quick response & service! Great job, quickly done, however should have washed my car before returning it. Lisa responded quickly whenever I asked for updates, and was a good r Great job, quickly done, however should have washed my car before returning it. Lisa responded quickly whenever I asked for updates, and was a good representative of your dealership! More

Comptent Pat, My service advisor was concise, knowledgeable , and thorough. He answered my concerns. Found out if I was happy with the results. He listened to Pat, My service advisor was concise, knowledgeable , and thorough. He answered my concerns. Found out if I was happy with the results. He listened to what I had to say without ignoring it or dis missing it later.He was very courteous, and friendly. I look forward to my next service date for my Ram truck thanks to his efforts. More

Rotate tires oil change Wanted tires rotated. Unfortunately my lock key was damaged so they could not do it. They did not have a lock key to match the one for my wheels. Foun Wanted tires rotated. Unfortunately my lock key was damaged so they could not do it. They did not have a lock key to match the one for my wheels. Found it difficult to understand why a service facility would not have master keys for all cars. What's next? Will they expect you to bring your own tools so that they have the capability to do their work. More