Sterling Heights Dodge Chrysler Jeep Ram

Lease of a 2019 Ram 1500 I took delivery of the all-new 2019 Ram 1500 Big Horn on Monday, July 30. This was my fifth purchase/lease of a vehicle from Sterling Heights Dodge s I took delivery of the all-new 2019 Ram 1500 Big Horn on Monday, July 30. This was my fifth purchase/lease of a vehicle from Sterling Heights Dodge since 2010. Every transaction has been very positive and this most recent purchase didn't disappoint. My salesman, Bob Dattilio, was terrific through the entire process of leasing the Ram truck. He was very helpful, informative, and transparent in helping me with the transaction. He gave me quotes on a couple of different vehicles I was interested in including what the monthly payment would be with no money down and with a certain amount down. I would suggest anyone looking for an easy process from start to finish for their next vehicle to see Bob Dattilio at Sterling Heights Dodge. Tom Ellis took care of my returning lease vehicle. He was very helpful with the lease return process. More

Thanks Ron I had been to a few dealerships the past few weeks and received the same run around... told each vehicle was a great deal, only to find each one had h I had been to a few dealerships the past few weeks and received the same run around... told each vehicle was a great deal, only to find each one had hidden problems. One dealership even tried to convince me that a truck with broken 4x4 didn't need it, and that I shouldn't be so limited with my options.. Ron Bennett was kind, helpful, and professional. He was straightforward and let me know everything about the trucks I had inquired about. Quality dealership, quality service. Thanks Ron and Sterling Heights Dodge! More

Ron Bennett is the best! I have purchased multiple vehicles from Ron Bennett and he has always been the most honest and pleasant salesman I have ever met. I recommend him con I have purchased multiple vehicles from Ron Bennett and he has always been the most honest and pleasant salesman I have ever met. I recommend him constantly to all my friends and family that are looking for a used car. More

Worst place ever They lie to you, Joe Chamise is the worst sales person ever. Quote you a price over the phone and when you get there its double the price. Ask to spe They lie to you, Joe Chamise is the worst sales person ever. Quote you a price over the phone and when you get there its double the price. Ask to speak to a manager he told me to hang up and call back, I ask for him to transfer me, he said he too busy right now. He transfer me to the operate and they never answered the phone, held for 15 minutes before I hung up. Treats women as they are not competent to make a purchase. He was very arrogant!! You are better off going to Parkway Chrysler they treat you with respect and have better deals.! More

Follow up inspection Dealership earlier had completed front suspension part replacements for me within last 12 months. Steering was behaving weird. I asked them to check Dealership earlier had completed front suspension part replacements for me within last 12 months. Steering was behaving weird. I asked them to check all suspension components to see if they were causing the problem. Inspection was done. No parts were found to be defective. They chose not to charge me for their check. I am grateful that they stood behind their work. It was a very good gesture to me as a long time customer of their service department. More

Avoid the service dept at all costs Poor customer service, botched repairs that take forever and you have to keep returning to get them re-fixed. Zero communication or customer service s Poor customer service, botched repairs that take forever and you have to keep returning to get them re-fixed. Zero communication or customer service skills. More

Awesome experience I had an awesome experience at this location!! Chris DeMartino was such a big help!! I will definitely be back to this location!! I LOVE my Jeep Compa I had an awesome experience at this location!! Chris DeMartino was such a big help!! I will definitely be back to this location!! I LOVE my Jeep Compass!!! More

Bad Salseman I had a bad Experience with the sales woman she promised me things but never delivered I believe I got cheated on the price because my brother got bet I had a bad Experience with the sales woman she promised me things but never delivered I believe I got cheated on the price because my brother got better truck than mine for a cheaper price and the rep told me that their prices are the best More

Service workmanship Had a heater core replaced. When I got my car back the gps did not work. They said my antenna in the back of the radio was broke and I must have done Had a heater core replaced. When I got my car back the gps did not work. They said my antenna in the back of the radio was broke and I must have done it. Also my in dash compass did not work. Car horn was scratched up. They claimed I had brought my car in like that and would not do a thing. Poor workmanship on the part of there employees and no support for the customer. More

Best experience in the past 44 years of my life! Very nice people to deal with. They took my GMC Terrain lease from me which surprised me since GMC dealer wouldn't. Very courteous sales person, off Very nice people to deal with. They took my GMC Terrain lease from me which surprised me since GMC dealer wouldn't. Very courteous sales person, offering food amenities and making sure I was satisfied before leaving. More