Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Very easy to work with. Chris answered all questions and concerns in a very timely manner Chris answered all questions and concerns in a very timely manner More
Marc Perez was very unethical and unprofessional. The attitude given was questionable and lied to me and my family about the car we had. It’s either his way or no way, made me feel very uncomfortable The attitude given was questionable and lied to me and my family about the car we had. It’s either his way or no way, made me feel very uncomfortable with the information he gave me and my family, I can no longer trust the dealership sterling dodge dealer because of him. More
Inquired about a 2020 RAM, seeking better pictures of a clean truck.. So many of the pictures of what they have for sale, are of filthy trucks. Anyway, called, made a request and nobody returned the call o clean truck.. So many of the pictures of what they have for sale, are of filthy trucks. Anyway, called, made a request and nobody returned the call or updated pictures the following day like they said they would... I moved on and bought a truck elsewhere. More
This is our 4th Ram leased using Chris DeMartino as our salesperson - can't say enough about him-very thorough. Explained all our options to us. Will be back to see him in 2 years for our next Ram. salesperson - can't say enough about him-very thorough. Explained all our options to us. Will be back to see him in 2 years for our next Ram. More
Excellent and quick experience with Chris DeMartino - highly recommend going here for your next car purchase! highly recommend going here for your next car purchase! More
This is our first truck purchase and Chris was fantastic about explaining everything to me and making sure I was happy after I picked up my truck! He also matched my new license plate to my blue truck which about explaining everything to me and making sure I was happy after I picked up my truck! He also matched my new license plate to my blue truck which was a thoughtful touch. More
Chris DeMartino was great! We unexpectedly needed a car and he found one on the lot that fit our needs. My husband is very happy with his new car. We unexpectedly needed a car and he found one on the lot that fit our needs. My husband is very happy with his new car. More
Chris was thorough and when he didn't know an answer he didn't try to "BS" any thing. He took the time to get the information needed. He figured out what we needed and was able to meet all our requirements didn't try to "BS" any thing. He took the time to get the information needed. He figured out what we needed and was able to meet all our requirements. More
Chris is really great makes for a very quick and easy experience very highly recommended. experience very highly recommended. More
Please don't waste your time buying a vehicle here. I bought a 2020 CPO Ram in January 2022. Thought highly of them at first until I took my truck to get ceramic coated at local shop in anther state wh I bought a 2020 CPO Ram in January 2022. Thought highly of them at first until I took my truck to get ceramic coated at local shop in anther state where I live. They immediately brought to my attention that my truck was repainted, not very well, and that there was body work done to this truck. The car fax showed no accidents or damage to the truck. When I brought my concerns up to the used car sales manager Kevin and the general manager John, they pushed it off. According to John, General Manager, to certify a vehicle, they only look at the mechanical integrity of a vehicle and nothing else. However, after looking up Chryslers 125 point inspection, it states exterior and interior inspections and detailing must be performed. This repaint and body work was not brought to my attention at the purchase time of the vehicle and is getting pushed aside. I paid more than I should have for this truck due to the lack of awareness this dealership has. I contacted them and tried to figure out a solution but they had nothing to do with me. I wouldn't trust a place that can't even perform their inspections properly. I wonder how many unseen issues and problems they have sold to others and got away with. Again, don't waste your time. More