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Sterling Heights Dodge Chrysler Jeep Ram

Sterling Heights, MI

4.5
1,116 Reviews
Located in Sterling Heights, Michigan, Sterling Heights Dodge Chrysler Jeep Ram is proud to be your local, full service automotive dealership. With our extensive selection of new and used vehicles, we have something to satisfy the needs of just about any serious driver. From the sporty Jeep Compass to the powerful Dodge Charger, we’re confident you’ll find what you’re looking for when you come visit our Sterling Heights, MI auto dealership. If you’d like more information about our wide range of auto services, contact us online, give us a call at 586-413-9610, or come see us at 40111 Van Dyke Ave, Sterling Heights, MI 48313 for an exciting test drive.
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40111 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 1,116 reviews

February 20, 2024

Service was fast but didn’t wash my truck , not a big deal but I was disappointed More

by randy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shelby peace
Feb 21, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Hello Randy, we apologize for the unwashed truck. In the future, when you visit us for any service, we kindly ask you to approach Jason Mansour (Customer Relations). He will personally ensure that this matter is promptly addressed. Thank you for you feedback.

February 09, 2024

Service Advisor, Kevin was excellent, truthful, informative and professional. He made my service experience worthwhile and I will return because of him. More

by jmarcozzi
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin in service.
Feb 12, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide a review! We greatly appreciate your feedback. Kevin is one of our highly knowledgeable advisors, and we are delighted to hear that you had a wonderful experience with him.

February 06, 2024

Chris made my lease return and new lease very easy, he found the new Ram I wanted for the monthly payment i could afford. Chris went above and beyond, will recommend him to others looking for a new ve More

by jlowry
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Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We greatly appreciate your review! Chris possesses an abundance of knowledge and extensive expertise, ensuring that customer satisfaction remains our utmost priority. We are elated to learn that you had an exceptional experience with us.

February 06, 2024

Lionel and Kevin, in your service department were wonderful. They took time to explain what needed to be done to my Chrysler 200 car to correct the problem. I talked to a friend of mine who is unhapp More

by bjwing
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lionel and Kevin
Feb 07, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

That is truly remarkable to receive such wonderful news! Lionel and Kevin demonstrate exceptional collaboration skills! Here at our company, we take immense pride in fostering a strong sense of teamwork. Our primary objective is to ensure that every customer is well-informed about the entire process and understands the necessary steps required to ensure their safe return to the road with complete peace of mind.

January 31, 2024

Could not be happier with my experience. Kevin and Jason were most helpful keeping me informed of progress of the repair process. More

by lzuk3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Steve was extremely pleasant, informative and patient as we worked together to figure out how to use the Navy Federal Voucher. Steve went the extra mile to ask management to price match the vehicle to the w More

by KSM
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Recommend Dealer
Yes
Employees Worked With
Steve Tercha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

It was very easy working with Chris. He took the time to understand what we were looking for, matched us up with the right vehicle, made our lease turn-in process exceptionally easy, an More

by kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Chris DeMartino took the time to show me options of cars I was interested helped me get the car I wanted. He also went above and beyond to explain extra options I wanted and the warranties. I was very comfo More

by susantrottier9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Very professional. They really cared about my business. I was very satisfied with my experience at SHCJ. More

by rdpmek
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Chris was great and very likeable and professional. I will definitely recommend him to anyone! More

by sanborn_dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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