Sterling Heights Dodge Chrysler Jeep Ram

Quick and efficient service. Oil change, in and out in a half hour, the way service should be. Fast and friendly service. Would highly recommend based on this visit. Oil change, in and out in a half hour, the way service should be. Fast and friendly service. Would highly recommend based on this visit. More

Quick service This was a very easy buying experience. My salesman Sam Russo was extremely helpful and attentive to me as a customer, including follow ups after I l This was a very easy buying experience. My salesman Sam Russo was extremely helpful and attentive to me as a customer, including follow ups after I left the lot. More

Satisfaction I was able to turn in a lease early, and get the car I wanted at a good price. Mark took care of all the details in a timely matter. He made my wife I was able to turn in a lease early, and get the car I wanted at a good price. Mark took care of all the details in a timely matter. He made my wife and I feel very comfortable. More

Repair, recall and oil change on my Chrysler 200 Repair, recall and oil change were completed satisfactorily, but because the car was there 4 days I thought at least it could have been run thru the c Repair, recall and oil change were completed satisfactorily, but because the car was there 4 days I thought at least it could have been run thru the car wash before bringing it out to us. More

First time to get a lease This was my first time to get a lease car, but Nora Joseph helped me to find a nice car with a good deal. I highly recommend this dealership and speci This was my first time to get a lease car, but Nora Joseph helped me to find a nice car with a good deal. I highly recommend this dealership and specially Nora Joseph. More

new lease Always have a great experiance at Sterling Heights Dodge with sales person Gary Riashi. Will be coming back for all of our future purchases or lease. Always have a great experiance at Sterling Heights Dodge with sales person Gary Riashi. Will be coming back for all of our future purchases or lease. More

Service good, but unfairly charged My 2017 Pacifica had a couple of issues. First, the good. My power seat was fixed, the work was done while I waited, and I am pleased with that. Now t My 2017 Pacifica had a couple of issues. First, the good. My power seat was fixed, the work was done while I waited, and I am pleased with that. Now the bad. One of my keyfobs was accidentally destroyed. In trying to save money, I purchased one much cheaper on eBay. MY MISTAKE. I took the eBay fob to the dealership, which they said they would reprogram for $60. Reprogramming failed and the fob was useless. I had to buy a NEW key fob (which I should’ve done in the first place), but they charged me yet ANOTHER $60 to program the new one! I felt paying to have the new one programmed was unfair, especially since I had just paid over $200 For the new fob — programming the new one should have been included in the price of the fob. I felt really ripped off. I will not go back to this location for service. More

Good management, center needs more resources Overall repair appears to be good. Service Manager James was very helpful. Reaching the service department via phone was very difficult. Needs impr Overall repair appears to be good. Service Manager James was very helpful. Reaching the service department via phone was very difficult. Needs improvement, more resources etc... More

Like dealing with Jim Michel I lease vehicles and dealer searches to get me best deal. Sterling Heights Dodge is near my house and if I need service it is done efficiently and qu I lease vehicles and dealer searches to get me best deal. Sterling Heights Dodge is near my house and if I need service it is done efficiently and quickly More

oil change all went well with the oil change in and out in 30 minutes I have three car that I have serviced at this dealership easy to work with all went well with the oil change in and out in 30 minutes I have three car that I have serviced at this dealership easy to work with More