Sterling Heights Dodge Chrysler Jeep Ram

Oil change I was in and out very quickly. Best dealership ever. The service department was very friendly and treated me like I was family. I would definitely I was in and out very quickly. Best dealership ever. The service department was very friendly and treated me like I was family. I would definitely tell all my friends and family to go to Sterling Heights Dodge. Becky More

Service was great Cashier stunk Service department was fine but the cashier needs to learn how to tell the customer when a service item is on back order!! Thought the service departm Service department was fine but the cashier needs to learn how to tell the customer when a service item is on back order!! Thought the service department didn’t do their job but the cashier just didn’t tell me the service wasn’t complete! The cashier needs to learn to do her job better!!! More

Won't go back I arrived to the service center around 5:45pm on Monday 4/15. I rode in on a tow truck with my vehicle on the back. I had experienced my first flat ti I arrived to the service center around 5:45pm on Monday 4/15. I rode in on a tow truck with my vehicle on the back. I had experienced my first flat tire on my way to work. I was greeted and escorted to the desk of Dillon Doetsch where I was asked to sit. When I got to his desk, Doetsch was in the middle of a conversation that looked like it could be with his superior. Once that man walked away, Doetsch picked up his desk phone, without so much as an acknowledgment to me and proceeded to have a conversation over the phone with what I would assume was another customer. When he was finished and I was greeted, I proceeded to explain my situation. I explained to him that I believed I had a wheel and tire package but wasn't sure how it worked. I even went so far as to pull out the paper my coverage was on. Doetsch was absolutely NO help. There were points in our conversation where I would ask him a question and he would just stare back at me. The only thing he was clear about was that a new tire would be $200, the car wouldn't be ready until Wednesday and that he couldn't help me get home (I live 5 mins away) because the shuttle stopped at 4pm. I was eventually able to get in contact with my sales person who informed me that my coverage was only good at the dealership in which I purchased the vehicle. From there I took care of the rest myself. No help from Doetsch whatsoever. More

I did not wait long, on a Friday afternoon Had an oil change, they did not fill or offer to fill my windshield washer fluid even though the fluid empty indicator light was on Had an oil change, they did not fill or offer to fill my windshield washer fluid even though the fluid empty indicator light was on More

Took way to long once I was at the dealership I felt like we got a very fair price for our lease but we were at the dealership for four hours waiting for our car to get cleaned and finalizing all I felt like we got a very fair price for our lease but we were at the dealership for four hours waiting for our car to get cleaned and finalizing all of the paperwork. More

Leasing vehicle Joli Walkowiak was a very welcoming, professional sales agent. She took the time to answer all my questions and also gave me the best lease compared t Joli Walkowiak was a very welcoming, professional sales agent. She took the time to answer all my questions and also gave me the best lease compared to other dealerships. I would definitely refer my friends to Joli. More

Wonderful Experience! I was in an unfortunate accident in which my 2018 dodge journey that I was leasing, was totaled. Luckily due to the many safety features I was able to I was in an unfortunate accident in which my 2018 dodge journey that I was leasing, was totaled. Luckily due to the many safety features I was able to walk away for the accident unharmed. Once my insurance settled and the car was officially considered totaled, I was without a car! I went back to my regular salesmen, Gary Riashi, and he worked with me to find a vehicle that I'd be happy with and was within my budget. I ended up with a V6 Ram 1500 Truck, that I love! Thank you Gary for taking what could have been a bad situation with me losing my vehicle, and turning it into great experience! More

Quick and easy! Service was quick and the staff was very pleasant and professional. I was in and out in less than 30 mins for an oil change and tire rotation. The p Service was quick and the staff was very pleasant and professional. I was in and out in less than 30 mins for an oil change and tire rotation. The price was great, too. I could have easily paid double at another oil change place. More

Quick and easy very helpful and great to work with. I was able to get the car i wanted for a unbeatable price. Sal was awesome to work with and helped me with all of very helpful and great to work with. I was able to get the car i wanted for a unbeatable price. Sal was awesome to work with and helped me with all of my questions. More

Kind, patient, smooth, helpful, happy This was a very friendly place. The two workers I worked with were very helpful and so kind in getting me what I needed & then some. They did EVERYTHI This was a very friendly place. The two workers I worked with were very helpful and so kind in getting me what I needed & then some. They did EVERYTHING they could to make a plan specifically for me. I’m very grateful for the people I worked with here. More