
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great customer service! I appreciate the staff! They are very helpful instead of pushy like some dealers. I would definitely recommend this dealer to my friends and family! I appreciate the staff! They are very helpful instead of pushy like some dealers. I would definitely recommend this dealer to my friends and family! More
Leasing a new car John was friendly and listened well to what we wanted. He was flexible in working with our different schedules. We are and will continue to be repeat John was friendly and listened well to what we wanted. He was flexible in working with our different schedules. We are and will continue to be repeat customers. More
New lease The salesman was great and has a sense of humor to match. He gave the best deal of the 3 quotes that I sought. I plan to go back in the future. The salesman was great and has a sense of humor to match. He gave the best deal of the 3 quotes that I sought. I plan to go back in the future. More
Service is alwasy good at SHD had an issue with a charge that I was not made aware of and when i contested it, James was great to remove it... Great Customer Service... had an issue with a charge that I was not made aware of and when i contested it, James was great to remove it... Great Customer Service... More
Vey helpful Steve was very helpful in finding a new lease in my price range. He took the time to look and also stayed in contact with me throughout the whole proc Steve was very helpful in finding a new lease in my price range. He took the time to look and also stayed in contact with me throughout the whole process. The service department throughout the last couple years has also been very helpful. More
Waste of time I brought my car in for a rattling noise. I had set an appointment and when I came in I was told it was going to be a couple days... I was kind of con I brought my car in for a rattling noise. I had set an appointment and when I came in I was told it was going to be a couple days... I was kind of confused, but whatever. The service lady Mary insisted I told her where the noise was coming from, but I am not a mechanic so I did not know. After my car being in the shop for a week, I called asking the status of it. They said “oh it’s done. They didn’t find anything, you can come get it”. I go in and Mary tells me again they couldn’t find anything and if I hear the noise to come back. As soon as I drive off the lot, I hear the noise. I’m not even sure at this point if I bring it back? I’m sick of wasting my time with this dealership. Would Not recommend More
Nora Joseph is the best! Nora was a great sales rep, she made everything very easy, highly recommend her for any new car buyers. She made you feel very comfortable and stress Nora was a great sales rep, she made everything very easy, highly recommend her for any new car buyers. She made you feel very comfortable and stress free More
Great deal! Steve Muir is a great sales rep, hard working and listened to the needs of his client. Found what we needed and stayed to the budget numbers we can af Steve Muir is a great sales rep, hard working and listened to the needs of his client. Found what we needed and stayed to the budget numbers we can afford. Very friendly and easy to talk too! No pressure either. My car delivery wAs easy and fast. Thank you More
Lease review Chris Bressler was our salesman, he was kind, honest, hardworking, and willing to fight on our lease rate. He was very knowledgeable regarding the car Chris Bressler was our salesman, he was kind, honest, hardworking, and willing to fight on our lease rate. He was very knowledgeable regarding the car and the entire process of the lease since this was our very first time leasing. He was very patient with all the hoops we had to jump through as well. He was excellent. More
wonderful and excellent and we will recommend you to others From the very first day Mark Deangelo helped us and assisted us with answers to all our questions and never pressured us to hurry up and make a decis From the very first day Mark Deangelo helped us and assisted us with answers to all our questions and never pressured us to hurry up and make a decision. He instructed us how to operate the car. More