Sterling Heights Dodge Chrysler Jeep Ram

Nora Joseph is the best! Nora was a great sales rep, she made everything very easy, highly recommend her for any new car buyers. She made you feel very comfortable and stress Nora was a great sales rep, she made everything very easy, highly recommend her for any new car buyers. She made you feel very comfortable and stress free More

Great deal! Steve Muir is a great sales rep, hard working and listened to the needs of his client. Found what we needed and stayed to the budget numbers we can af Steve Muir is a great sales rep, hard working and listened to the needs of his client. Found what we needed and stayed to the budget numbers we can afford. Very friendly and easy to talk too! No pressure either. My car delivery wAs easy and fast. Thank you More

Lease review Chris Bressler was our salesman, he was kind, honest, hardworking, and willing to fight on our lease rate. He was very knowledgeable regarding the car Chris Bressler was our salesman, he was kind, honest, hardworking, and willing to fight on our lease rate. He was very knowledgeable regarding the car and the entire process of the lease since this was our very first time leasing. He was very patient with all the hoops we had to jump through as well. He was excellent. More

wonderful and excellent and we will recommend you to others From the very first day Mark Deangelo helped us and assisted us with answers to all our questions and never pressured us to hurry up and make a decis From the very first day Mark Deangelo helped us and assisted us with answers to all our questions and never pressured us to hurry up and make a decision. He instructed us how to operate the car. More

Oil change I was in and out very quickly. Best dealership ever. The service department was very friendly and treated me like I was family. I would definitely I was in and out very quickly. Best dealership ever. The service department was very friendly and treated me like I was family. I would definitely tell all my friends and family to go to Sterling Heights Dodge. Becky More

Service was great Cashier stunk Service department was fine but the cashier needs to learn how to tell the customer when a service item is on back order!! Thought the service departm Service department was fine but the cashier needs to learn how to tell the customer when a service item is on back order!! Thought the service department didn’t do their job but the cashier just didn’t tell me the service wasn’t complete! The cashier needs to learn to do her job better!!! More

Won't go back I arrived to the service center around 5:45pm on Monday 4/15. I rode in on a tow truck with my vehicle on the back. I had experienced my first flat ti I arrived to the service center around 5:45pm on Monday 4/15. I rode in on a tow truck with my vehicle on the back. I had experienced my first flat tire on my way to work. I was greeted and escorted to the desk of Dillon Doetsch where I was asked to sit. When I got to his desk, Doetsch was in the middle of a conversation that looked like it could be with his superior. Once that man walked away, Doetsch picked up his desk phone, without so much as an acknowledgment to me and proceeded to have a conversation over the phone with what I would assume was another customer. When he was finished and I was greeted, I proceeded to explain my situation. I explained to him that I believed I had a wheel and tire package but wasn't sure how it worked. I even went so far as to pull out the paper my coverage was on. Doetsch was absolutely NO help. There were points in our conversation where I would ask him a question and he would just stare back at me. The only thing he was clear about was that a new tire would be $200, the car wouldn't be ready until Wednesday and that he couldn't help me get home (I live 5 mins away) because the shuttle stopped at 4pm. I was eventually able to get in contact with my sales person who informed me that my coverage was only good at the dealership in which I purchased the vehicle. From there I took care of the rest myself. No help from Doetsch whatsoever. More

I did not wait long, on a Friday afternoon Had an oil change, they did not fill or offer to fill my windshield washer fluid even though the fluid empty indicator light was on Had an oil change, they did not fill or offer to fill my windshield washer fluid even though the fluid empty indicator light was on More

Took way to long once I was at the dealership I felt like we got a very fair price for our lease but we were at the dealership for four hours waiting for our car to get cleaned and finalizing all I felt like we got a very fair price for our lease but we were at the dealership for four hours waiting for our car to get cleaned and finalizing all of the paperwork. More

Leasing vehicle Joli Walkowiak was a very welcoming, professional sales agent. She took the time to answer all my questions and also gave me the best lease compared t Joli Walkowiak was a very welcoming, professional sales agent. She took the time to answer all my questions and also gave me the best lease compared to other dealerships. I would definitely refer my friends to Joli. More