Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great Job by the staff Sam Russo did a great job. He went above and beyond to complete my deal. Walked me thru delivery Checked with me the next day to make sure vehicle w Sam Russo did a great job. He went above and beyond to complete my deal. Walked me thru delivery Checked with me the next day to make sure vehicle was ok and I was satisfied. More
Awesome Sales Rep Sal was very thorough in assisting us with selecting a vehicle, as well as discussing our needs with purchasing or leasing the vehicle. Enjoyed the “s Sal was very thorough in assisting us with selecting a vehicle, as well as discussing our needs with purchasing or leasing the vehicle. Enjoyed the “sales” experience and LOVE the new JEEP!! More
Service The service I received from the service department was terrible. They scratched my vehicle and lied and said my wife knew it was there. I then talked The service I received from the service department was terrible. They scratched my vehicle and lied and said my wife knew it was there. I then talked to the service manger who was unwilling to try and assist me. I don’t have his name with me at this time but it was an African American men. If my service isn’t rectified soon I will be taking my business somewhere else. FYI I have two new leased vehicles through your dealership..dodge customer service is currently trying to help and by the way I took my vehicle there three times for the same problem (when my vehicle go in reverse I was hearing a loud noise). More
quick and fair Quick with no stress and fair pricing. My sales guy Jeremiah was nice, straightforward and made my experience into getting a new lease as good as it g Quick with no stress and fair pricing. My sales guy Jeremiah was nice, straightforward and made my experience into getting a new lease as good as it gets. More
Awesome! I am truly thankful to Sal Viviano and Joe in the body shop! These guys went above and beyond for me. After speaking with Joe about repairs to my ol I am truly thankful to Sal Viviano and Joe in the body shop! These guys went above and beyond for me. After speaking with Joe about repairs to my old lease and informing him of the poor treatment I had received at other dealerships and the bad luck I was having getting into a new lease, he instantly referred me to Sal. Sal made miracles happen and I am happily in my brand new Jeep Compass!!! I am thankful to both of them after being shot down by other dealerships and treated very poorly by several other sales people at those other dealerships. It's people like these guys that make a difference in the life of a busy single mom with not a lot of time on my hands or ability to shop around. I will be back when my lease is up for sure!!! Thanks AGAIN! Sincerely, Angela Atkinson More
Ok service Purchased a 2018 jeep . After looking around I was helped by Sam Russo we talked about an 2019 jeep price was more than I wanted to spend. Sam was ab Purchased a 2018 jeep . After looking around I was helped by Sam Russo we talked about an 2019 jeep price was more than I wanted to spend. Sam was able to get a good price on a 2018 new jeep that I wanted. More
Oil Change/Tire Rotation The new service guy (I forgot his name but he came from Suburban CDJR) was awesome. He made sure to check my concern that 5 quarts of oil be used for The new service guy (I forgot his name but he came from Suburban CDJR) was awesome. He made sure to check my concern that 5 quarts of oil be used for my JL rather than 6 for the JK. More
Leased 2019 Dodge Ram Leased a new 2019 Ram. Gary Riashi always comes through to get me into the vehicle that works best for me. He repeatedly goes above and beyond by ke Leased a new 2019 Ram. Gary Riashi always comes through to get me into the vehicle that works best for me. He repeatedly goes above and beyond by keeping me informed of specials and promotions. His knowledge of the product and ensuring a speedy delivery have and will always keep me coming back to Sterling Heights DCJR. More
Leased 2019 Grand Cherokee Leased a new 2019 Grand Cherokee. Gary Riashi was instrumental in getting us the best price for our trade which put us into a new Grand Cherokee. Th Leased a new 2019 Grand Cherokee. Gary Riashi was instrumental in getting us the best price for our trade which put us into a new Grand Cherokee. This marked our 9th vehicle delivery with Gary and Sterling Heights DCJR. A loyal repeat customer is not something that happens by accident. More
Good experience All staff was professional and polite. Everything was clean. The waiting room was comfortable. The job was done in a very reasonable amount of time. All staff was professional and polite. Everything was clean. The waiting room was comfortable. The job was done in a very reasonable amount of time. More