
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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BROUGHT CAR IN FOR OIL CHANGE AND TIRE ROTATION Car was brought in for routine service - oil change and tire rotation. Car was promised back within 60-90 minutes. It was completed within that time f Car was brought in for routine service - oil change and tire rotation. Car was promised back within 60-90 minutes. It was completed within that time frame. More
Steve Muir is AWESOME!!! Steve in an exceptional professional. He bonds with his clients and makes the vehicle leasing/purchasing experience fun. He smiles a lot and laughs a Steve in an exceptional professional. He bonds with his clients and makes the vehicle leasing/purchasing experience fun. He smiles a lot and laughs a lot. He is a 10 Star agent! Highly recommended. We absolutely love him and will definitely refer him business. Good Job! More
Chris and his brother are awesome good team work Everyone was very informative happy to help, way better than Ray lathem and parkway. I'm not just saying that because I purchased the vehicle from Ste Everyone was very informative happy to help, way better than Ray lathem and parkway. I'm not just saying that because I purchased the vehicle from Sterling. Purchase my first vehicle from Sterling 30 years ago should have stayed thanks everyone. More
Not good Need to hire service write up people that know how to speak with 40 plus year customers. They should also know a lot about cars such as more than wher Need to hire service write up people that know how to speak with 40 plus year customers. They should also know a lot about cars such as more than where to start the car and where the gas goes. Currently looking for a new dealer. More
Prompt @ efficient Service ! I was the first customer in and the first customer serviced and the first customer out with excellent service. Mariam Hikmat was the service adviso I was the first customer in and the first customer serviced and the first customer out with excellent service. Mariam Hikmat was the service advisor listed and she did a really good job of processing my service experience. I suspect that Mariam Hikmat is a relatively new addition to the Service area as her name is not listed on the list of employees . EARL More
Ran fron Gary R! This was my 5th buy from Gary. I drive the distance because he's the man! My buddy bought from him too! Keep up tbe good work! This was my 5th buy from Gary. I drive the distance because he's the man! My buddy bought from him too! Keep up tbe good work! More
Great Job by the staff Sam Russo did a great job. He went above and beyond to complete my deal. Walked me thru delivery Checked with me the next day to make sure vehicle w Sam Russo did a great job. He went above and beyond to complete my deal. Walked me thru delivery Checked with me the next day to make sure vehicle was ok and I was satisfied. More
Awesome Sales Rep Sal was very thorough in assisting us with selecting a vehicle, as well as discussing our needs with purchasing or leasing the vehicle. Enjoyed the “s Sal was very thorough in assisting us with selecting a vehicle, as well as discussing our needs with purchasing or leasing the vehicle. Enjoyed the “sales” experience and LOVE the new JEEP!! More
Service The service I received from the service department was terrible. They scratched my vehicle and lied and said my wife knew it was there. I then talked The service I received from the service department was terrible. They scratched my vehicle and lied and said my wife knew it was there. I then talked to the service manger who was unwilling to try and assist me. I don’t have his name with me at this time but it was an African American men. If my service isn’t rectified soon I will be taking my business somewhere else. FYI I have two new leased vehicles through your dealership..dodge customer service is currently trying to help and by the way I took my vehicle there three times for the same problem (when my vehicle go in reverse I was hearing a loud noise). More
quick and fair Quick with no stress and fair pricing. My sales guy Jeremiah was nice, straightforward and made my experience into getting a new lease as good as it g Quick with no stress and fair pricing. My sales guy Jeremiah was nice, straightforward and made my experience into getting a new lease as good as it gets. More