Sterling Heights Dodge Chrysler Jeep Ram

Didn't fix the problem Kind receptionist,lazy vehicle techs,pushy glass repair tech,dirty rental with no gas in it.service had my truck 3 times for over 2 weeks total with n Kind receptionist,lazy vehicle techs,pushy glass repair tech,dirty rental with no gas in it.service had my truck 3 times for over 2 weeks total with no solution to the problem. More

A sales men you can trust! Going to the dealership and looking for a car has always been a stressful deal for me . From the moment I shook Steve Muir’s hand hello I felt at ease Going to the dealership and looking for a car has always been a stressful deal for me . From the moment I shook Steve Muir’s hand hello I felt at ease. I appreciate the extra length Steve went to getting my deal done. More

Annoyed I’m annoyed by the individual who approaches me every time I bring my vehicle in for service at Sterling Heights Chrysler Dodge and says that I have a I’m annoyed by the individual who approaches me every time I bring my vehicle in for service at Sterling Heights Chrysler Dodge and says that I have a chip/crack in my windshield and that he can fix it at no cost to me. How is it that he finds a chip EVERYTIME! This is nothing but a scam that Sterling Heights Dodge let’s play out at it’s dealership. Shame on Sterling Heights Dodge for letting this take place for all to see. This is nothing but a scam to fleece the auto insurance companies. No wonder why are rates are so high. I am not alone in knowing what this scam is all about because most of the other customers in the waiting room at Sterling Heights Dodge that I talked with agreed that what you are allowing is wrong. Shame on Sterling Heights Dodge. More

Excellent service and negotiation for new vehicle purchase The dealership treated me well. My salesman, Ron Bazimowski did an excellent job to get me the best deal. I would highly recommend Ron at Sterling Hei The dealership treated me well. My salesman, Ron Bazimowski did an excellent job to get me the best deal. I would highly recommend Ron at Sterling Heights Dodge Chrysler Jeep Ram. More

Pleasant experience. Salesman Mark was extremely friendly and helpful. He offered us several options to fit our style and budget. Service provided on previous vehicles was Salesman Mark was extremely friendly and helpful. He offered us several options to fit our style and budget. Service provided on previous vehicles was always prompt and professionally done. We have done business with Sterling heights Dodge for over 20 years. More

Very Educational This dealership was very helpful and quick to help with anything when it was needed. The contract process was fast, and when we were getting the car t This dealership was very helpful and quick to help with anything when it was needed. The contract process was fast, and when we were getting the car the employee named Sal Vivano educated us more on our car he was very helpful. I will definitely recommend this dealership to anyone who wants a car. More

They didn't complete the Tire Rotation I went to the dealership for my needed Oil Change and Tire Rotation. I arrived before the Service Department opened for the morning and I marked my f I went to the dealership for my needed Oil Change and Tire Rotation. I arrived before the Service Department opened for the morning and I marked my front Tire to insure that the Tire Rotation was completed, the rim was dirty so it was easy to mark it. (Great piece of advice that I have received when getting my Jeep serviced). The Service department did sell me a Buy 1 Oil Change & Tire Rotation, get 2 free for $90.00. When my Jeep was completed and moved to the front driveway for me to pick up I checked the front tire and my mark was still there, which told me that the Tires were Not Rotated. Not happy, I went back into the Service Department and told them that my tires were not rotated and I paid for the service. More

Best Dealership Experience If you like simple, straight forward and no hassles then go see Gary @ this dealership. I have leased two new Jeeps on two separate occassions for my If you like simple, straight forward and no hassles then go see Gary @ this dealership. I have leased two new Jeeps on two separate occassions for my wife and I from Gary Riashi at SHDCJR over the past six months since moving back to MI from Chicago. Gary is by far and away, the most kind, flexible and easy to work with sales representative I have ever encountered at an auto-dealership and just about any service-oriented business I can think of. He listens to his clients, takes care of their needs and goes above in beyond to make them happy when they drive off the lot. Gary is extremely efficient at communications and is easy to get a hold of over a variety of platforms at just about any time you need him. He doesn't play games with pricing or promotions and gets straight to the point to give you the best vehicle in your budget with the best price that he can offer at the time which is so greatly appreciated. I plan on going back to Gary once our lease is up and recommending our friends and family his way. We are very happy with our Jeeps and the service that Gary delivers with the support of his dealership making our lives easier, which is exactly what we were looking for. More

Gary Is outstanding ! From start to completion of the sale, Gary was Fantastic! Extremely professional, very knowledgeable, Best Price, wonderful personality, patient wit From start to completion of the sale, Gary was Fantastic! Extremely professional, very knowledgeable, Best Price, wonderful personality, patient with all my questions, courteous of our time! Seriously, one of the best experiences I have had with a dealership. You have won my future business, and I will recommend Gary every opportunity I get.! More

Great Service Love the express oil change. Was in and out in less than an hour! Everyone there is always so friendly. Will definitely be back for my next oil chang Love the express oil change. Was in and out in less than an hour! Everyone there is always so friendly. Will definitely be back for my next oil change More