Sterling Heights Dodge Chrysler Jeep Ram

They didn't complete the Tire Rotation I went to the dealership for my needed Oil Change and Tire Rotation. I arrived before the Service Department opened for the morning and I marked my f I went to the dealership for my needed Oil Change and Tire Rotation. I arrived before the Service Department opened for the morning and I marked my front Tire to insure that the Tire Rotation was completed, the rim was dirty so it was easy to mark it. (Great piece of advice that I have received when getting my Jeep serviced). The Service department did sell me a Buy 1 Oil Change & Tire Rotation, get 2 free for $90.00. When my Jeep was completed and moved to the front driveway for me to pick up I checked the front tire and my mark was still there, which told me that the Tires were Not Rotated. Not happy, I went back into the Service Department and told them that my tires were not rotated and I paid for the service. More

Best Dealership Experience If you like simple, straight forward and no hassles then go see Gary @ this dealership. I have leased two new Jeeps on two separate occassions for my If you like simple, straight forward and no hassles then go see Gary @ this dealership. I have leased two new Jeeps on two separate occassions for my wife and I from Gary Riashi at SHDCJR over the past six months since moving back to MI from Chicago. Gary is by far and away, the most kind, flexible and easy to work with sales representative I have ever encountered at an auto-dealership and just about any service-oriented business I can think of. He listens to his clients, takes care of their needs and goes above in beyond to make them happy when they drive off the lot. Gary is extremely efficient at communications and is easy to get a hold of over a variety of platforms at just about any time you need him. He doesn't play games with pricing or promotions and gets straight to the point to give you the best vehicle in your budget with the best price that he can offer at the time which is so greatly appreciated. I plan on going back to Gary once our lease is up and recommending our friends and family his way. We are very happy with our Jeeps and the service that Gary delivers with the support of his dealership making our lives easier, which is exactly what we were looking for. More

Gary Is outstanding ! From start to completion of the sale, Gary was Fantastic! Extremely professional, very knowledgeable, Best Price, wonderful personality, patient wit From start to completion of the sale, Gary was Fantastic! Extremely professional, very knowledgeable, Best Price, wonderful personality, patient with all my questions, courteous of our time! Seriously, one of the best experiences I have had with a dealership. You have won my future business, and I will recommend Gary every opportunity I get.! More

Great Service Love the express oil change. Was in and out in less than an hour! Everyone there is always so friendly. Will definitely be back for my next oil chang Love the express oil change. Was in and out in less than an hour! Everyone there is always so friendly. Will definitely be back for my next oil change More

Great sales staff Recently leased a Jeep Grand Cherokee, the sales staff was very friendly and efficient. I didn’t feel pressured and I got my car the next day. Recently leased a Jeep Grand Cherokee, the sales staff was very friendly and efficient. I didn’t feel pressured and I got my car the next day. More

Mary was very professional Came in for an oil change. Mary helped me and assured me that it won’t take long for the oil change. She was friendly and professional and was able to Came in for an oil change. Mary helped me and assured me that it won’t take long for the oil change. She was friendly and professional and was able to answer my questions. More

Greatest Customer Satisfaction I have been dealing with Salesperson Nora Joseph for a few years now. One word I would use to describe is AWESOME. She goes above and beyond for her c I have been dealing with Salesperson Nora Joseph for a few years now. One word I would use to describe is AWESOME. She goes above and beyond for her customers to make sure they are satisfied and all of their needs are met. I could conclude that she is the greatest Asset Sterling Heights Dodge Jeep and Ram has. I have always walked out happy with the deal shes given and the respect she has offer to my family and friends. will definitely be revisiting as well as referring others to Nora at this dealership. More

Great purchase Gary always takes care of me and all my friends. He always gives us the best price without all the other jargon. I always recommend everyone to go to Gary always takes care of me and all my friends. He always gives us the best price without all the other jargon. I always recommend everyone to go to him. More

Quick oil change I went there for an oil change at first and asked if there were any recalls or other issues that I needed to take care of. The service agent said that I went there for an oil change at first and asked if there were any recalls or other issues that I needed to take care of. The service agent said that a recall was there but was going to take too much time so we decided to do that at another time. We did rotate the tires at their suggestion. It was a Very friendly staff . Quick check in. Clean facilities. More

EXECELENT I HAD A VERY GOOD EXPERIENCE, I ALWAYS HAVE, DEALING WITH STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, FOR MANY YEARS.ALSO VERY COURTEOUS AND VERY PROF I HAD A VERY GOOD EXPERIENCE, I ALWAYS HAVE, DEALING WITH STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, FOR MANY YEARS.ALSO VERY COURTEOUS AND VERY PROFESSIONAL. More