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Sterling Heights Dodge Chrysler Jeep Ram

Sterling Heights, MI

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Located in Sterling Heights, Michigan, Sterling Heights Dodge Chrysler Jeep Ram is proud to be your local, full service automotive dealership. With our extensive selection of new and used vehicles, we have something to satisfy the needs of just about any serious driver. From the sporty Jeep Compass to the powerful Dodge Charger, we’re confident you’ll find what you’re looking for when you come visit our Sterling Heights, MI auto dealership. If you’d like more information about our wide range of auto services, contact us online, give us a call at 586-413-9610, or come see us at 40111 Van Dyke Ave, Sterling Heights, MI 48313 for an exciting test drive.
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40111 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 1,112 reviews

March 06, 2024

Dropped in unannounced with multiple service requests. They took me in and got me done completely, quickly and at a reasonable cost. Lionel is the man in the service department!!! More

by etsprock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
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Mar 06, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We are happy to hear you had a great experience. Moreover, it is important to us that we prioritize the needs of our customers. rest assured we are here at your convenience. Lionel loves the positive feedback.

March 01, 2024

Was flawless experience . Gary was great, and went out of his way to make it so ! More

by Adamson sailbrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Riashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RON BOZIMOWSKI
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Mar 06, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you Adamson for taking the time for the great feedback!

February 27, 2024

My Salesperson Jeremiah Sivyer was the best very very helpful, great buying experience and the finance lady Denise Rouse was very informative and made the purchase of my 2024 Rubicon 392 very enjoyable I More

by Vitoangelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH SIVYER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2024

Brought my van in for service. Which was taken care of quickly. And I waited in the waiting room for a reasonable amount of time. The room was comfortable and clean. More

by polishbabies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel the service advisor, did a great job. He informed me of everything.
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February 23, 2024

Everyone was so nice helpful Great service clean and prompt fixed all my problems with my 2017 Wrangler More

by Jme7557jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We greatly appreciate your generous 5-star rating. Our top priority is always our valued customers, and your positive feedback serves as a powerful motivation for us to continuously strive for improvement.

February 22, 2024

Real nice people. Super helpful and fast place is really clean and comfortable Great work First class !!!! More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony V
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Feb 22, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you Carrie! We are pleased to inform you that numerous enhancements have been implemented in the recent months, greatly enhancing the overall experience at our facility. We extend our gratitude to you for selecting Sterling Heights Dodge as your preferred choice. Your patronage is highly valued and deeply appreciated.

February 20, 2024

Service was fast but didn’t wash my truck , not a big deal but I was disappointed More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby peace
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Feb 21, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Hello Randy, we apologize for the unwashed truck. In the future, when you visit us for any service, we kindly ask you to approach Jason Mansour (Customer Relations). He will personally ensure that this matter is promptly addressed. Thank you for you feedback.

February 09, 2024

Service Advisor, Kevin was excellent, truthful, informative and professional. He made my service experience worthwhile and I will return because of him. More

by jmarcozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service.
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Feb 12, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide a review! We greatly appreciate your feedback. Kevin is one of our highly knowledgeable advisors, and we are delighted to hear that you had a wonderful experience with him.

February 06, 2024

Chris made my lease return and new lease very easy, he found the new Ram I wanted for the monthly payment i could afford. Chris went above and beyond, will recommend him to others looking for a new ve More

by jlowry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS DEMARTINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We greatly appreciate your review! Chris possesses an abundance of knowledge and extensive expertise, ensuring that customer satisfaction remains our utmost priority. We are elated to learn that you had an exceptional experience with us.

February 06, 2024

Lionel and Kevin, in your service department were wonderful. They took time to explain what needed to be done to my Chrysler 200 car to correct the problem. I talked to a friend of mine who is unhapp More

by bjwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel and Kevin
Report | Print
Feb 07, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

That is truly remarkable to receive such wonderful news! Lionel and Kevin demonstrate exceptional collaboration skills! Here at our company, we take immense pride in fostering a strong sense of teamwork. Our primary objective is to ensure that every customer is well-informed about the entire process and understands the necessary steps required to ensure their safe return to the road with complete peace of mind.

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