Sterling Heights Dodge Chrysler Jeep Ram

New Lease We had a great overall experience with Joli, would recommend her to anyone. She was able to get us in and out quickly when signing the lease. We had a great overall experience with Joli, would recommend her to anyone. She was able to get us in and out quickly when signing the lease. More

Awful! James Jordan is horrible!!!!!!!!!! Went in for a bad caliper under warranty. Was told it wasn’t bad after another garage told me it was frozen, Sterling Dodge told me I could drive on i Went in for a bad caliper under warranty. Was told it wasn’t bad after another garage told me it was frozen, Sterling Dodge told me I could drive on it and come to find out, there was basically no brake on that side. After hours and hours, they suddenly decided it was bad and finally replaced it. Then tried to charge me $400 for brakes. Brakes wouldn’t have been bad on a 2017 Wrangler with 28,000 Miles on it if the caliper wasn’t bad. James Jordan was rude and after having to finally admit it was bad, treated me like I did something wrong and like I was just a dumb girl. No call when my vehicle was ready. After calling TWICE, Mr. Jordan said he thought I was coming to pick it up. How can I if I don’t know it’s ready?! No manager available when I did pick up my vehicle and left two messages as of today’s date for someone to call me back and heard nothing! More

Jay Guiles is awesome Jay Guiles is the only reason I went Sterling Heights Chrysler Dodge Jeep Ram. I felt that he did everything in my best interest. Thank! Jay Guiles is the only reason I went Sterling Heights Chrysler Dodge Jeep Ram. I felt that he did everything in my best interest. Thank! More

Very freindly dealership John was very good with getting our van ready in a good timely manner. We have had business with John at least four other times and have always been p John was very good with getting our van ready in a good timely manner. We have had business with John at least four other times and have always been pleased More

Quick Brought in my Grand Cherokee for service, issue resolved within 2 days. Rental did not have full tank of gas which I did not notice until later, no on Brought in my Grand Cherokee for service, issue resolved within 2 days. Rental did not have full tank of gas which I did not notice until later, no one inspected it with me to check for pre existing damage. Received the car back, unclean interior and exterior, had to fill rental with full tank, detail my car again. They got the job done which is the most important, definitely lacking in the details and customer service. More

Excellent service Everything went well. Gary had everything ready for us when we arrived to pick up our new van. Gary took the time to explain features that were diffe Everything went well. Gary had everything ready for us when we arrived to pick up our new van. Gary took the time to explain features that were different from the van we turned in. More

Always easy Gary has always helped us and never had an ouncertain of problems. 5 stars. My wife and I will keep coming back. Good job Sterling Gary has always helped us and never had an ouncertain of problems. 5 stars. My wife and I will keep coming back. Good job Sterling More

Oil change Wait time too long. Need results of 16 point inspection. Please email me with the results so I know what may be needed. I await your response. Wait time too long. Need results of 16 point inspection. Please email me with the results so I know what may be needed. I await your response. More

Oil change and rotate Good job but didn't give free car wash...... $20 for a rotate thought that was a little steep. Usually $14ish? My wife brought truck in so dont kno Good job but didn't give free car wash...... $20 for a rotate thought that was a little steep. Usually $14ish? My wife brought truck in so dont know all the details... More

I had a very good experience! My salesman was great! They worked there magic to get me the car I wanted, at an affordable price! It Made for a very good experience. My salesman was great! They worked there magic to get me the car I wanted, at an affordable price! It Made for a very good experience. More