Sterling Heights Dodge Chrysler Jeep Ram

Great leasing experience My salesman Bruce was great. He was prompt with communication. He thoroughly explained the process. Smooth, transparent lease transaction from start My salesman Bruce was great. He was prompt with communication. He thoroughly explained the process. Smooth, transparent lease transaction from start to finish. Very satisfied. Highly recommend. More

Quick and Painless Returned to lease another vehicle after my Grand Cherokee was due. The Process was quick and painless. Would definitely return and recommend. Go see G Returned to lease another vehicle after my Grand Cherokee was due. The Process was quick and painless. Would definitely return and recommend. Go see Gary. More

repair 2015 Dodge Journey I receive a loaner till my car was fixed. I was happy they got it done same day and wife was happy because it was her car. I receive a loaner till my car was fixed. I was happy they got it done same day and wife was happy because it was her car. More

Don't take a diesel here! 6-8 week backup I dropped my Ram 1500 ecodiesel off unexpectedly because the check engine light was on on the electronic throttle light was on. It wouldn't go over 35 I dropped my Ram 1500 ecodiesel off unexpectedly because the check engine light was on on the electronic throttle light was on. It wouldn't go over 35 miles per hour. They did provide a leaner. However, after four full days, they contacted me and told me their diesel mechanic was backed up for 6-8 weeks! They didn't realize this back up four days earlier? My truck was not driveable. They suggested having it towed to another dealer. Unheard of in the 30 years I've been driving diesel trucks. I did have it towed to Lapeer and I will never return to Sterling Heights Dodge. More

Great customer service The customer service was amazing and Chris DeMartino was great to work with, I will be referring all friends and family to him from now on! The customer service was amazing and Chris DeMartino was great to work with, I will be referring all friends and family to him from now on! More

just the right response Thank you, I received the response I was looking for in the right amount of time. Very accurate, respectful, and most importantly understandable. Th Thank you, I received the response I was looking for in the right amount of time. Very accurate, respectful, and most importantly understandable. Thank You More

Very friendly staff and easy process This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in t This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in the future without a doubt. Both Bryan and John were very friendly and answered all of my questions. More

Dodge Ram fluid leak Hostess was difficult to understand. Brought vehicle in for chronic fluid leak. She indicated it would be $110 to diagnose. Vehicle was returned w/ Hostess was difficult to understand. Brought vehicle in for chronic fluid leak. She indicated it would be $110 to diagnose. Vehicle was returned w/in an hour...'fluid residue removed. No leak at this time. Didn't mention or describe type of fluid residue, if it needed to be replenished, etc. However, I was grateful that there was no charge for this. More

Lack of knowledge on Turing in used cars I was about to sign the paperwork for a purchase of a new Jeep. Lack of knowledge from the dealership about chrysler employee control number, how to p I was about to sign the paperwork for a purchase of a new Jeep. Lack of knowledge from the dealership about chrysler employee control number, how to properly obtain and turning in a Chevy car without a title. You give the dealership everything you have and inform them you dont have the title of your used car due to still paying on loan. Very sad and disappointing that the manager and salesman put me through all multiple visits, calls and texts still can't walk away with a new Jeep. Joli tried her best, just lack of turning in a used car not very helpful with. More

Great experience My salesman Sam Russo did an amazing job of getting me the vehicle I wanted. He answered any questions I had and was very helpful. My salesman Sam Russo did an amazing job of getting me the vehicle I wanted. He answered any questions I had and was very helpful. More