Sterling Heights Dodge Chrysler Jeep Ram

Oil Change I went in for my complimentary oil change, I was told it would take 45 minutes it took 40! The young girl working at the counter was very knowledgeab I went in for my complimentary oil change, I was told it would take 45 minutes it took 40! The young girl working at the counter was very knowledgeable. More

Service took way to long - They forgot about my truck I took my vehicle in for an oil change, a few recalls and to have them fix the tailgate that doesn't always open. After sitting in the lobby for 3.5 I took my vehicle in for an oil change, a few recalls and to have them fix the tailgate that doesn't always open. After sitting in the lobby for 3.5 hours without hearing anything from the service advisor I went and asked about the status. I was told "Oh this should have been done 2 hours ago", he checked with the cashier and sure enough it was but no one brought the vehicle out. She said she would have someone bring it around right away....a half hour later I went back and asked if they lost my truck and she apologized and said she would have someone else bring it around. 15 minutes later a porter finally brought it. I also noted, on the paperwork, that the mechanic could not replicate the issue with my tailgate and therefore did nothing. I would expect them to ask me more details about how/when the issue occurs to better understand. Now I'll have to take time, again, to take it back in for the tailgate. All in all, 4+ hours for maintenance that took an hour to do and they couldnt even resolve all my issues. More

Chris DiMartino was straight forward and very helpful. Chris DiMartino was great to work with. He knew exactly want i wanted and got me what I needed. he was very helpful. My daughter loves her new car. Chris DiMartino was great to work with. He knew exactly want i wanted and got me what I needed. he was very helpful. My daughter loves her new car. More

2018 Jeep Wrangler Sahara Great service. Dealer was very knowledgeable. Service was quick. Highly recommend this dealership. Would recommend to others. Happy with purchase. Wo Great service. Dealer was very knowledgeable. Service was quick. Highly recommend this dealership. Would recommend to others. Happy with purchase. Would buy another vehicle from this dealership More

It was amazing, and the Sale's Associate Gary was great! Everything about the experience was good. Smooth, easy and friendly. I would and will buy another vehicle from Gary. Had a great experience buy this J Everything about the experience was good. Smooth, easy and friendly. I would and will buy another vehicle from Gary. Had a great experience buy this Jeep. More

purchased a new ram truck sales person was great and the service department is always right on and the finance manager was also great every time we get a new vehicle over the p sales person was great and the service department is always right on and the finance manager was also great every time we get a new vehicle over the past few years that we have been coming here. would recommend this dealership to anyone More

0 communication Spent 2 hours just to find out that they need to order part for the recall!! I wasn’t told that when I bring my Ram. What a joke. Spent 2 hours just to find out that they need to order part for the recall!! I wasn’t told that when I bring my Ram. What a joke. More

Lease trade in Long wait times but everything was good experience . I didn’t feel overall price was any better for the “event” than any other dealership.s pricing th Long wait times but everything was good experience . I didn’t feel overall price was any better for the “event” than any other dealership.s pricing that was offered More

Oil change review Not too pleased with this visit. Waiting time was longer than expected. The new oil change sticker was put over old one instead of removing it. Winds Not too pleased with this visit. Waiting time was longer than expected. The new oil change sticker was put over old one instead of removing it. Windshield washer solvent was not topped off. More

Warranty Went in and talked to Bill in regards to purchasing an extended warranty for my Promaster, and he gave me the best price and best terms I could find. Went in and talked to Bill in regards to purchasing an extended warranty for my Promaster, and he gave me the best price and best terms I could find. More