Sterling Heights Dodge Chrysler Jeep Ram

4th vehicle that we’ve leased from this dealership Very happy with this dealership and especially Gary Riashi. This is our family’s 4th vehicle from this dealership. Very happy with the service rece Very happy with this dealership and especially Gary Riashi. This is our family’s 4th vehicle from this dealership. Very happy with the service received. More

2019 chrysler 300 AC problems not solved!! I have brought my 2019 Chrysler 300 TWICE, 6/11 & 6/25, because the AC runs sometimes and other times NOT!! The last write said AC runs intermittentl I have brought my 2019 Chrysler 300 TWICE, 6/11 & 6/25, because the AC runs sometimes and other times NOT!! The last write said AC runs intermittently. Picked the car up a week later, after I called and asked what the status of my car was. I was told it was done 2 days ago. No one called me. The problem, I was told, the gentleman that did my write was on vacation. WOW!! The problem STILL exist. Last week the AC stopped working one day. I pulled into my driveway, opened the hood and could easily see that the compressor was not running. The day I picked the car up from service, there was a power outage at the dealership. I was told no problem they would mail my write up sheet to me. I still have not received it. Not a happy customer, Andrew Fontana More

1st Lease From This Dealership Was A Pleasant Experience Was very pleased with the way we were treated at this dealership. Would highly recommend our salesperson, Mark DeAngelo. He was very helpful and very Was very pleased with the way we were treated at this dealership. Would highly recommend our salesperson, Mark DeAngelo. He was very helpful and very patient with us. More

Quick and easy I went in for an oil change, the service representative was friendly and helpful. The work was completed in less than 30 minutes. I would recommend th I went in for an oil change, the service representative was friendly and helpful. The work was completed in less than 30 minutes. I would recommend this dealership. More

Good experience. No hassle pricing. Could be a less paperwork to have to sit and wait for. Overall pleasant experience and i would recommend Mr Spica to my friends.. No hassle pricing. Could be a less paperwork to have to sit and wait for. Overall pleasant experience and i would recommend Mr Spica to my friends.. More

Sterling Heights Dodge review My experience at Sterling Heights Dodge was great, my salesman Chris Demartino was very responsive to all of my questions and concerns through the who My experience at Sterling Heights Dodge was great, my salesman Chris Demartino was very responsive to all of my questions and concerns through the whole process. He was able to get exactly what I needed for my family. More

Good service experience for an oil change and tire rotation. Will be back! I liked the text message updates by Mary. Very convenient and efficient. experience for an oil change and tire rotation. Will be back! I liked the text message updates by Mary. Very convenient and efficient. More

Lacking in communication I made an appointment online and when I got to the service bay they had nothing in their computer about my appointment. I did have an email confirmati I made an appointment online and when I got to the service bay they had nothing in their computer about my appointment. I did have an email confirmation as well. They took my vehicle but still made it seem like it was a bother for them since it wasn’t showing in their system. It seemed when I dropped off my vehicle that all service advisors with the exception of 1 were away. Drop off took me about 25 minutes, which seemed excessive. I was not in a huge hurry, but also standing around 20 minutes for a simple drop off was aggravating. Chrysler covered none of the $1300 repair bill even though my van has only 67k miles. However that is not the dealerships fault. Overall the vehicle was fixed and returned in 3 days which seems industry standard. But the overall staff demeanor and ease of drop off was disappointing. More

Car was there 9 days Due to holiday my car set from Tues July 2- Thur July 11, I asked to check a Trevor part if it was covered under warranty- I did not ask for a diagnos Due to holiday my car set from Tues July 2- Thur July 11, I asked to check a Trevor part if it was covered under warranty- I did not ask for a diagnosis and was charged $61 no compensation for car setting long. More

Great experience Chris was great and got me exactly what I wanted. This is my first time every getting a brand new vehicle in my life and he made the experience great Chris was great and got me exactly what I wanted. This is my first time every getting a brand new vehicle in my life and he made the experience great for me. More