Sterling Heights Dodge Chrysler Jeep Ram

Quick fast and quality Great service! Very knowledgeable and quality work completed. Everyone was very polite and knowledgeable. I would highly recommend Sterling Height Great service! Very knowledgeable and quality work completed. Everyone was very polite and knowledgeable. I would highly recommend Sterling Heights Dodge to all my friends and family. More

just shopping my wife and I have bought or leased our last four cars or trucks from our friendly and I mean friendly sales rep John Spica who has treated us especi my wife and I have bought or leased our last four cars or trucks from our friendly and I mean friendly sales rep John Spica who has treated us especially nice.The service department has always treated quickly and courageously also.WE have been buying cars from Chrysler for over fifty years and a lot of different dealerships but S.H.D. has so far been our best establishment. More

Less stress, clear-cut buying experience Our first time purchasing a car from Sterling Heights Dodge was much less stressful than other dealerships we had dealt with in the past. Our salesma Our first time purchasing a car from Sterling Heights Dodge was much less stressful than other dealerships we had dealt with in the past. Our salesman, Ron Bozimowski was not the pushy salesman type. Instead, he was upfront and transparent with pricing information, he did not try to hide or sweep things over our heads. He made several unpressured, helpful suggestions in our vehicle choice with available options. He went way out of his way to answer the barrage of questions we threw at him, and answered all professionally and courtesy. After the sale, he went outside with us and went over each of our new car's features from the headlights to the tail lights in great detail. We were so comfortable dealing with Ron that we took several of his business cards to hand out to family & friends. More

2019 charokee Picked salesman Sal Viviano that I knew in service dept. and he always took care of Me. He did a great job explaining to my wife the different leases Picked salesman Sal Viviano that I knew in service dept. and he always took care of Me. He did a great job explaining to my wife the different leases offered and showed and explained different types of models of the charokee, also took time to explain the vehicle when we picked it up. It was a pleasure to work a deal with Sal. More

Good Experience. Staff was very nice and answered questions. Service was very good. Care was taken moving the car. No scratches on the car. Staff came to me in the Staff was very nice and answered questions. Service was very good. Care was taken moving the car. No scratches on the car. Staff came to me in the waiting room and explained everything. More

Fantastic! For it being my first lease that was in my name, Jay Guiles handled it perfectly. Jay was very informative and to the point, which helped make my deci For it being my first lease that was in my name, Jay Guiles handled it perfectly. Jay was very informative and to the point, which helped make my decision. Overall I was extremely satisfied with my experience and would recommend Sterling Heights Dodge Chrysler Jeep Ram to anyone and point them in the direction of Jay Guiles for the best care. More

Leased a new Compass I went to the dealership since Bill Reed moved there. Bill has always bent over backwards to help my husband and me lease our vehicles. The dealersh I went to the dealership since Bill Reed moved there. Bill has always bent over backwards to help my husband and me lease our vehicles. The dealership was crazy busy but I still received excellent service all around. More

Was great experience great service Very friendly staff my sells man was awesome from helpful he showed me how to use all features on my vehicle Waled me through it all was awesome Very friendly staff my sells man was awesome from helpful he showed me how to use all features on my vehicle Waled me through it all was awesome More

Neglected service and pushed out the door Scheduled an appointment for my brand new commercial Ram 2500, showed up and was sent home because they couldn’t get me in for my pre scheduled 8am ap Scheduled an appointment for my brand new commercial Ram 2500, showed up and was sent home because they couldn’t get me in for my pre scheduled 8am appointment. Came back next week for appointment to have squeaky breaks and grinding sound from power steering pump looked at. Service was “completed”or so I was told, and I arrived to pick up my truck. Brakes are still squeaking and the manager told me that it was “normal” for brakes to squeak and they would not replace them under warranty, which ironically expires in 100 miles. Grinding sound from power steering pump was also not addressed or fixed. They had our main work truck for 5 days and I was unable to work. My problems were not resolved and I will be taking my truck somewhere else. I will not be purchasing or returning here again. My truck has 11k miles and I am currently still making payments. More

terrible service Customer service from this location is non existent. Zero communication from the different employees involved, and a complete lack of customer care. N Customer service from this location is non existent. Zero communication from the different employees involved, and a complete lack of customer care. No one involved had the decency to inform me what was going on, and never a call back to when I initiated the call. Very bad service from here. Would not recommend this place even if it was the last garage available. More