Sterling Heights Dodge Chrysler Jeep Ram

jeep gladiator -- +++Great experience My salesman is the best . I went in to see him month after month an always welcome me back if i had any other questions . My salesman is the best . I went in to see him month after month an always welcome me back if i had any other questions . More

Enjoyed my experience The dealership and my salesman Steve was able to quickly quote prices for vehicles which is very nice when your bargaining with several different deal The dealership and my salesman Steve was able to quickly quote prices for vehicles which is very nice when your bargaining with several different dealerships at once. More

Great!!Great!! Best vehicle buying experience ever. Bill Reed goes above and beyond the expectations of a sales associate. From start to finish nothing but energy pa Best vehicle buying experience ever. Bill Reed goes above and beyond the expectations of a sales associate. From start to finish nothing but energy passion for customer service. Most definitely I will be a loyal customer from now on. More

Easy, friendly and all up front. Great experience! Bryan Matthews was a pleasure to work with. Right on top of things. Answered all my questions. The Dealership is a refreshing and comfortable setting Bryan Matthews was a pleasure to work with. Right on top of things. Answered all my questions. The Dealership is a refreshing and comfortable setting. I am happy I came to Sterling Heights Doge Chrysler Jeep. More

problem Trevor was great it was the service technician that did not read or follow directions, Trevor stated no tire rotation while getting my full synthetic Trevor was great it was the service technician that did not read or follow directions, Trevor stated no tire rotation while getting my full synthetic oil change as i just had them rotated the prior day at Goodyear, The tech rotated them anyway and they only way i knew this was they left the lug wrench key in my center console, i then had to return the next day to get them rotated back. Not happy about this and a waste of my tome and your team as well. JM More

I’ve never been more satisfied! I couldn’t have asked for better help or a better experience. I’m excited to find a dealership that I can truly depend on! I couldn’t have asked for better help or a better experience. I’m excited to find a dealership that I can truly depend on! More

Rear window repair I stopped by the dealer to schedule an appointment for repair of my rear defroster. I scheduled an appointment for ten days later. I showed up for m I stopped by the dealer to schedule an appointment for repair of my rear defroster. I scheduled an appointment for ten days later. I showed up for my scheduled appointment and the female service writer never scheduled it. I was told by same female service writer they were too busy to fit me in, so a new appointment was scheduled for the following week. Upon arrival for my appointment I worked with a different service writer (James) and he was great (very professional and knowledgeable). My repair was completed in about a week. The glue they reattached my defroster with is already coming off so I will have to go back. The rental car they provided was an embarrassment for the dealership. Dirty dose not begin to describe the condition inside and out. The vehicle smelled like a combination of ash tray and dirty feet. I wiped down the interior to keep from getting my suit dirty. More

Awesome staff people They solved a lot of doubts and they have too much experience than other dealers, it was different for me because I’m foreign (Not American), I fully They solved a lot of doubts and they have too much experience than other dealers, it was different for me because I’m foreign (Not American), I fully recommend them. More

No gas Thought it was crazy to buy a new car and it didn’t have a full tank of gas. Basically had to leave the dealership and go to the gas station. First Thought it was crazy to buy a new car and it didn’t have a full tank of gas. Basically had to leave the dealership and go to the gas station. First time not getting a car from Ford. I always had a full tank of gas. I was very unhappy about it. That should be standard on every new car. Bad policy not to fill the tank up. Had the car for 2 weeks and I’m still mad about that. More

Honest and detailed. The sales team was extremely helpful and detailed. My particular sales person was honest and forth coming about all the fine print. Overall quick and The sales team was extremely helpful and detailed. My particular sales person was honest and forth coming about all the fine print. Overall quick and painless experience. More