Sterling Heights Dodge Chrysler Jeep Ram

Excellant and friendly. I had a great experience getting a lease on my Compass. I was treated as a human with dignity and respect. The experience was very enjoyable. I had a great experience getting a lease on my Compass. I was treated as a human with dignity and respect. The experience was very enjoyable. More

oil change Very disappointed!! This was 3rd time and had the same problem each time I had my oil changed. Was given a free oil change to encourage me to return o Very disappointed!! This was 3rd time and had the same problem each time I had my oil changed. Was given a free oil change to encourage me to return only to have the same result!!! Very disappointed. Oil leaks on cement after service was performed and even took pictures of the last oil change. Frame is wet. I am very particular and expect to get a service without any reason to have to return to have that service corrected and cleaned up! Will not be returning! I also contacted headquarters on Tuesday, August 13, 2019 about my frustrated service. I am not a mechanic but feel I could do much better than the ones your service department performed. More

Good experience It was a smooth transition to lease our truck.Ron was making sure he covered all information inside and outside of the vehicle. It was a pleasure to It was a smooth transition to lease our truck.Ron was making sure he covered all information inside and outside of the vehicle. It was a pleasure to work with him. More

Dodge Journey I had a great experience working along with Sam Russo, as soon as I got in the building he started to get a deal that worked for me, I got my new leas I had a great experience working along with Sam Russo, as soon as I got in the building he started to get a deal that worked for me, I got my new lease and I'm happy with it. thanks. More

A Blessing It was a Monday and I went to the dealership to "see" something as it regarded getting into a new vehicle. My salesperson had passed earlier in the ye It was a Monday and I went to the dealership to "see" something as it regarded getting into a new vehicle. My salesperson had passed earlier in the year (RIH Anthony) and I needed someone who would have my best interest in hand. Thank God that the manager introduced me to Joe Clements. Joe is super nice, honest, and soooo positive. I went in with a foxy red Chrysler 300 S and left with a firecracker red Wrangler!!! Thank you Joe and Stirling Heights Dodge Jeep Chrysler. More

Svc recall Service recall new Ram 8 mo. Old . Did not have to wait long, Prompt svc. Area was clean, car washed when finished. Overall a good experience. Service recall new Ram 8 mo. Old . Did not have to wait long, Prompt svc. Area was clean, car washed when finished. Overall a good experience. More

Good service Trevor was attentive and easy to work with. Provided service quickly and got me in and out quickly. He was friendly, clear and concise with service ne Trevor was attentive and easy to work with. Provided service quickly and got me in and out quickly. He was friendly, clear and concise with service needs. More

Rocky start with good finish. So this was my third time at the dealership trying to resolve an issue I was having with my key faubs. It truly is a long story and I don't think anyo So this was my third time at the dealership trying to resolve an issue I was having with my key faubs. It truly is a long story and I don't think anyone really cares. Suffice to say that due to my persistence and insistence Victoria personally took over my case and handled through to conclusion in a more than satisfactory manner. I will say I don't believe my issue should have required three visit nor a manager intervention but is was resolved satisfactorily. Also your online system allowed me to make an appointment which someone subsequently tried to cancel saying it wasn't working. Yikes. More

Steve Muir was great with us Steve was very attentive answered all questions. He was friendly, clear and concise. I have worked with Steve on my last lease so I wanted to work wit Steve was very attentive answered all questions. He was friendly, clear and concise. I have worked with Steve on my last lease so I wanted to work with him again. Excellent representative of your dealership More

Great Service Trevor was a great person to deal with, he explained everything that was going to be done. The service was very quick and I would recommend using the Trevor was a great person to deal with, he explained everything that was going to be done. The service was very quick and I would recommend using them for your next service need More