Sterling Heights Dodge Chrysler Jeep Ram

Bill Reed is the Best Salesperson Ever! I've never been treated so well by a salesperson. Bill's knowledge, wit, and humor made the experience exceptional. I truly felt like a VIP! I've never been treated so well by a salesperson. Bill's knowledge, wit, and humor made the experience exceptional. I truly felt like a VIP! More

Salesman Chris Demartino was very helpful The compass was not detailed very go but otherwise had a great experience. Very clean dealership the people were very helpful and very polite and clea The compass was not detailed very go but otherwise had a great experience. Very clean dealership the people were very helpful and very polite and clean More

Excellent Service Mark was an excellent salesman from start to finish. He had a friendly greeting when we walked in, took us to his desk, and then asked what he could h Mark was an excellent salesman from start to finish. He had a friendly greeting when we walked in, took us to his desk, and then asked what he could help us with. He clearly knew and understood all the cars, packages, and options as well as the process. He talked through everything with us and gave us time to think without us feeling pressured. At the end of our sale, I was thrilled and walked away happy that Mark was there to help us purchase our new vehicle. More

My experience at Sterling Heights Dodge dealership I have purchased over 20 vehicles at this dealership. And everyone of my purchases was an excellent experience. The whole staff is wonderful there. I I have purchased over 20 vehicles at this dealership. And everyone of my purchases was an excellent experience. The whole staff is wonderful there. I deal with Mike Manzo all the time and he is a great salesman. I will and have recommended this dealership to all my friends and family members. More

Great Experience Tim Nolan was very helpful every step of the way in my vehicle purchase. I could not be happier with my choice of vehicle and dealership. Tim Nolan was very helpful every step of the way in my vehicle purchase. I could not be happier with my choice of vehicle and dealership. More

Not the best experience Took my jeep in for oil change and tire rotation. Made an appointment online the day before. Pulled into the service bay, waited and an advisor came u Took my jeep in for oil change and tire rotation. Made an appointment online the day before. Pulled into the service bay, waited and an advisor came up. I told him i was there for an oil change and rotation and i had made an appointment. He looked right at me and said sternly we don’t take appointments for that. If that was the case why is it an option on the website! Started out frustrated. He didn’t know how long it would be and then when he was writing up the order he had no idea on the price. He was shouting to someone next to him for the price. Made me feel uneasy that it could just be anything. While waiting he came back and said that my car needed breaks. I quickly said no that’s impossible cause my jeep is brand new and he looked Confused and went back. Come to find out it was someone else. Doesn’t seem like there are checks and balances in place or verification of what really is going on. I’m not sure if i will go back here again even though this is where i got my jeep from. More

New Lease John provided great service in order to help me out with my lease. He was open minded as to what I was looking for and helped me in every aspect I nee John provided great service in order to help me out with my lease. He was open minded as to what I was looking for and helped me in every aspect I needed. More

Communication They did a good repairing the recall but my issue is that no one told me that it was going to take a while until I got to the dealership and on top of They did a good repairing the recall but my issue is that no one told me that it was going to take a while until I got to the dealership and on top of that it took even longer than what they told me at the dealership. Just wish they could have token the time to explain because they weren’t that busy to not explain to me before coming in More

Quick and easy Brought my car in for an inspection, oil change and tire rotation and I was only there for 30 mins! I would highly recommend Sterling Heights dodge to Brought my car in for an inspection, oil change and tire rotation and I was only there for 30 mins! I would highly recommend Sterling Heights dodge to everyone! More

Amazing Ron was amazing! I was new to the car leasing process and he explained it all! I would highly recommend working with Ron to any new car buyer! Ron was amazing! I was new to the car leasing process and he explained it all! I would highly recommend working with Ron to any new car buyer! More